We’re thrilled to announce the addition of live call and chat controls to My Halloo. You will be able to receive and place calls directly through your browser using the build-in audio of your laptop or device.Continue reading
The eight largest city in the United States and the second largest city in California, San Diego is known as the Birthplace of California. Immediately to the South is Tijuana, Mexico and the two cities are known as a metropolitan conurbation.
The last few months we’ve been working on projects that make everything about the Halloo user experience better. We’re excited to share changes designed to provide you with a better service! Continue reading
Is your business growing? It may be time to add phone lines to expand your business even more. Consider these questions to see if your company is ready to add an extra phone line. Continue reading
Is your company ready to try a new growth strategy? Consider choosing a toll-free vanity or mnemonic phone number for your organization. By doing this, you will choose a phone number that spells out a phrase or name. It’s powerful because it’s much easier for customers to remember a vanity number than a random string of numbers.Continue reading
Did you know that your local phone number talks about you? Without even connecting with a customer, it tells them where you are located. At least, it used to before modern day telephony came along. However, the old rules of phone numbers can and should be important to you. Continue reading
Whenever I call my doctor’s office, I groan because I know I am going to be put on hold almost immediately and since it is my doctor, I need to actually stay on the line. However, if I call a company to just ask about a product or get location/hours info and I get put on hold, I almost immediately hang up. Continue reading
Tax season is upon us and it is a great time for companies to not only do a spring cleaning, but to also create reports based on employee and customer statistics.
With My Halloo, you can easily run reports on all of these things as well as look at your set up and see if your extensions need to be reorganized.
Have you ever thought about the phone system at the White House? An excess of 3,250 people work in the white house and this doesn’t include part-time staff. How do they handle that many people on a phone system? Organization.
A hunt group automatically directs an incoming call to find an available (i.e. “not busy”) teammate at their personal extensions via your virtual phone system. Each extension will be tried in order until a “open” extension is reached. Extensions will be skipped during call routing if the person is currently on the phone or has marked their extension as “blocked” from hunting. Continue reading