Looking for a more personal way to teach, sell, coach, advise, or connect with your customers? We’re thrilled to announce the new Halloo Video Chat Widget for your website.
Learn how to install this remarkable new tool in under 5 minutes on your site so that you can live chat, call or video with your customers with no special software or plugins required!
Tax season is upon us and it is a great time for companies to not only do a spring cleaning, but to also create reports based on employee and customer statistics.
With My Halloo, you can easily run reports on all of these things as well as look at your set up and see if your extensions need to be reorganized.
Halloo’s business phone system is more than just a simple way to handle incoming and outgoing calls. Your Halloo account also includes contact management. Plus, since Halloo is a cloud based system, your account contacts, notes, etc., are available across multiple devices simply by logging into your my.halloo.com account. Continue reading
You can easily lose time over the course of the day. Even the entrepreneur with the best plan can spin into a whirlwind of lost productivity. Spend a few minute reflecting on your day. Be honest with yourself regarding how much time you actually spent on certain tasks. Gaining awareness of your biggest energy draining or time wasting tasks can help you boost your time, energy, and overall productivity. Continue reading
Why do businesses record calls? For a variety of reasons, including:
- Reviewing how a team member handled the call;
- Learning common reasons why customers (or potential customers) are calling; and,
- Identifying potential opportunities for additional products or services.
Analytics are the most valuable information available to your business. Luckily, the data needed to discover the who, what, when, where, why, and how of your business is readily found. That data for is available from every sale you make, every call you receive, every website visit you get, and every social media effort you make. In the day-to-day running of your business, valuable data is being automatically collected and it is up to those running the business to pull meaningful patterns from that data. In fact, systematically collecting and analyzing data about your business is critical to its success. Continue reading
Having the right people on your team can make or break your company. But are you confident that you know how to find and motivate them?
Maybe you’re really busy with growth and strategy, or you fear that leading people isn’t your greatest strength. Continue reading
Most employees rank work flexibility as their top benefit yet company executives tend to underestimate its value for employee satisfaction and productivity.
Work flexibility can take many forms, ranging from formal teleworking arrangements to schedules with modified start and end times, and occasional time off programs. While some arrangements may be formal, others are temporary or customized for particular employees. Continue reading
The rapid evolution of technology – from mobile devices to business apps and digital marketing – has moved beyond internal process improvements to a source for innovation and new business opportunities.
But some small businesses owners can feel overwhelmed by the technological advances that seem to be moving at the speed of light. Continue reading
Regardless of whether your staff is full-time, part-time or a combination of both, your attention to their needs makes a huge difference when it comes to productivity. Your employees need growth opportunities, the right tools, recognition and realistic goals to strive towards in order to shine. Providing these 4 key ingredients will help increase the productivity of your staff and your business. Continue reading