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Halloo Customer Care

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  1. Frequently Asked

  2. Tutorials

    NEW! Video tutorials show you how to manage your Halloo account.

  3. Quick Ref. Guide

    New Users Start Here! General introduction to the Halloo system and features. Recommended reading for all Halloo users.

  4. Admin Guide

    In depth coverage of Halloo features for account administrators. Includes information about creating and managing user extensions, auto attendants and fax extensions.

  5. Call Forwarding

    Manage your call forwarding preferences, find-me/follow-me, and scheduled forwarding.

  6. Voicemail

    Advanced voicemail features including SMS notification, email notification and how to record the mailbox greetings.

  7. Fax Receive

    Fax extension configuration and usage. Preview faxes online and configure fax forwarding options.

  8. Click-to-Call

    How to add a CallMe button to your email and website pages. The CallMe Button wizard generates an HTML snippet for you to copy and use.

  9. Halloo Mobile

    Access My Halloo from your smart phone or mobile web browser. Visual voicemail, call forwarding preferences and contacts all available through halloo.mobi.

  10. Auto Attendant

    Setup and maintenance of the Auto Attendant function. Includes menu creation, audio recording and events programming.

  11. Conference Services

    How to set up instant conference calls as well as scheduled meet-me conferences.

  12. FlexCall Center

    How to setup and use the hosted call center features of Halloo. Hold queue management, call control console, and reporting and analytics explained.

  13. Audio Recordings

    Record, upload and edit your audio recordings on your PC.

  14. IM Notification

    Receive IM notifications popups when you receive incoming calls! Redirect callers to any of your preconfigured forwarding destinations on the fly.

  15. Phone Numbers

  16. Billing and Fees

  17. Contacting Support