Say Halloo to the Best Virtual Phone System for Small Business
Enhance your business communications, increase productivity, and improve customer service, at an affordable cost.
What are the benefits of a virtual phone system?
With no equipment to purchase, a virtual phone system lives in the cloud, allowing you to be more responsive to your customers.
A virtual phone system with an automated receptionist gives your business a more professional appearance and makes it easier for customers to reach you. It can also help you compete with larger, more established businesses.
A virtual phone system allows you to receive calls from anywhere, at any time. Calls can be routed to you and your team, wherever they are, reducing dropped calls and missed opportunities.
Including a toll-free number in your marketing and advertising efforts can help track the success of those efforts and make it easier for customers to respond to your compaigns.
A virtual phone system grows with you. Easily scale the system up or down depending on your needs. Have a seasonal business? Add capacity just during peak months and scale back in the off-season.
But wait, there’s more!
Halloo has tons of features to help your business grow.
Fully programmable interactive auto attendant answers your calls 24x7 and directs callers to the right person or department.
Easily scale from one to hundreds of extensions. Organize users into departments and groups.
Forward your calls to home, mobile, and office locations; or set to do-not-disturb.
Intelligent call routing
Route calls to distributed team members in sequential or round-robin hunt groups.
Music on hold
Play music or pre-recorded announcements to callers while on hold.
Built-in team based tracking and commenting of customer calls and interactions.
Contact management, call history and contextual alerts for incoming calls and interactions.
Optional call recording of inbound calls for review and agent training.
Add up to 6 parties to any live call or add optional meet-me conference lines.
Blind and consultative transfer of calls to other users or extenal numbers.
Video & text chat
Web based text and video chat with routing to sales and support groups.
Dedicated toll-free fax receive numbers. Receive faxes and download in PDF format.
Capture and log inbound caller-IDs. Mask personal phone number for outbound calls.
Separate business from personal voicemail. Track voice messages with built-in collaboration features.
Convenient access to features directly through Android and iOS mobile apps.
Receive and make outbound calls directly through the Halloo website: no extra software required.
Local phone numbers
Establish a virtual presence anywhere in the USA with a virtual phone number in a local area code.
Toll-free 800 numbers
Enhance the image of your business with a toll-free 800 number. Increase your advertising and marketing efforts and make it easier for customers to respond to your campaigns.
Why should I choose Halloo for my virtual phone service?
Thousands of businesses over twenty years have relied on Halloo.
Laura Maloney — Executive Director, Louisiana SPCA
“Getting our phone lines back in operation is a major step in returning to our pre-Katrina functions. We couldn’t have done this without the help from Halloo, in our time of need.”
Sharon Tosten — President, Amerikick
“Halloo is simple, easy to use and in the 17 years I have been a customer, I have not had to deal with any technical glitches. It works perfectly every time.”
Margaret Kienle — Jefferson Spine Care
“Without Halloo helping me to design a system that works for our practice, we would never have been able to create a medical practice that provides a 24 hour service for our patients. You guys are great!.”
Jeanne Dover — President, Psychic Assists
“Halloo has the fastest customer service on the Internet. Any time I’ve emailed an inquiry, request or problem, they have responded almost immediately.”
Hans Huo — Chairman, Urban Connection
“With limited funds, we are grateful for Halloo’s auto attendant and routing to give us all the features larger organizations have for a fraction of the price. Thank you Halloo for helping to make this world a better place. God Bless!”
How much does a virtual phone system cost?
Halloo is the most affordable virtual phone provider on the internet. Plans start at just $4.95/mo.
Frequently asked questions about virtual phone systems.
Here are some of the most commonly asked questions about virtual phone systems:
A virtual phone system is a cloud-based communication solution that enables businesses to manage incoming and outgoing calls using existing telephone handsets and internet-connected devices. It typically offers features such as call routing, voicemail, call recording, and automated attendants.
A virtual phone system uses internet-based technology to manage phone calls. When a call comes in, it is directed to the virtual phone system's server, which then routes the call to the appropriate phone or extension based on pre-set rules or preferences. Calls can be routed to a mobile phone, landline, web phone, mobile app, or VoIP phone, among other options.
The benefits of using a virtual phone system include increased flexibility, scalability, cost savings, and improved communication capabilities. With a virtual phone system, businesses can manage phone calls from anywhere, customize call routing and messaging, and scale their communication needs as their business grows.
A virtual phone system is different from a traditional phone system in that it is entirely cloud-based, with no need for physical equipment or installation. Traditional phone systems are typically landline-based and require physical hardware, such as a private branch exchange (PBX), to manage incoming and outgoing calls.
Virtual phone systems typically offer a range of features, including call routing, voicemail, call recording, automated attendants, call forwarding, call screening, and conference calling. Some systems may also include features such as video conferencing, fax messaging, and integration with other business tools and software. Halloo has tons of features designed enhance communications for both small and larger organizations.
Yes, many virtual phone systems allow businesses to use their existing phone numbers with the service. Alternatively, businesses may also opt to use a new phone number provided by the virtual phone system. Halloo offers local US numbers, toll-free 800 numbers, and toll-free vanity numbers.
Virtual phone systems typically require minimal hardware and software to use, as they are cloud-based and do not require physical installation. Generally, all that is needed is an internet-connected device, such as a computer, smartphone, or tablet. Halloo provides web-based calling and call management as well as Android and iOS apps.
The cost of a virtual phone system can vary depending on the provider, the number of users, and the features included. Affordable Halloo plans start at $4.95 per month.
Some virtual phone system providers may require contracts or long-term commitments, while others offer month-to-month pricing with no commitment. Halloo offers both monthly and annual prepaid plans with a risk-free, 30-day refund policy..
Virtual phone systems are generally considered to be reliable and secure, as they are hosted on cloud-based servers with redundant backups and security protocols. In addition, a virtual phone system can provide businesses with increased resilience and flexibility in the event of a disaster or on-premise equipment failure. These systems can help ensure business continuity, provide remote access to phone lines and voicemail, offer redundancy and failover capabilities, and provide cost savings by reducing the need for physical equipment and infrastructure. Halloo has been serving thousands of businesses reliably for over twenty years.
Both a virtual receptionist and an auto attendant are used to manage incoming phone calls, but they differ in their level of complexity and functionality. A virtual receptionist is a live person who answers calls and routes them to the appropriate person or department, while also providing basic information and taking messages. Virtual receptionists require training and may involve minimum contracts that may cost several hundreds of dollars per month and up, depending on call volume. An auto attendant is an automated system that uses pre-recorded voice prompts and menu options to guide callers to the appropriate destination. Auto attendants can be set up quickly and can be implemented for just a few dollars per month.
A telephone hunt group is a telecommunications feature that distributes incoming calls to a group of designated phone extensions. The call is routed to the first available extension in the group and if the first extension is busy or unavailable, the call is routed to the next available extension until the call is answered or all extensions have been tried. Hunt groups can be set up with various configurations and are commonly used in businesses and organizations that receive a high volume of incoming calls to ensure that calls are handled efficiently and effectively.
A Direct Inward Dial (DID) number is a telephone number that allows callers from outside an organization to dial directly to an individual extension or department within the organization's private branch exchange (PBX) system. Each extension or department is assigned its own unique phone number, enabling callers to bypass the receptionist or auto attendant and directly reach their intended recipient. DID numbers can provide a more efficient and streamlined calling experience for customers and other external parties, allow businesses to track and analyze call data, and allocate call costs more accurately. These numbers are provided by telecommunications service providers and can be configured to work with a wide range of PBX systems and other telephony solutions. Halloo can provide local and toll-free DID numbers for individual extensions or groups.
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