You can now tag others in the Halloo phone system. Just as in Facebook or Slack, this feature allows you to alert teammates of interactions that need their attention. Continue reading
Category Archives: Halloo Hints
Audio Player and Record Now Available in My Halloo
We’re excited to share that the audio player with record is now available in the new My Halloo. Wherever this player appears, you can play the current recording or message. Continue reading
Bothered by Phone Spam?
In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers or use a random number dialer, and call them at will, with no prior authorization to make that contact. Essentially, it is the same as the unsolicited emails that we term spam, only worse, because they usually call at the worst possible time. Continue reading
Access Voicemail from Anywhere
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Are you a busy professional who is frequently on the road? Don’t worry, you can keep track of your Halloo voicemail by remotely accessing your Halloo account. When using a landline, cell phone, or non-VOIP phone line, you can check your voice mailbox by following these simple steps: Continue reading
Call Forwarding – How It Works
Ever wonder what happens when you forward your calls? Here are answers to the more commonly asked questions.
Does the caller know that his call is being forwarded?
No, the caller to your Halloo number does not know that you have chosen to answer at a particular location. Because you may have your business calls routed to a home number, you should be prepared to answer in a manner appropriate to the nature and image of your business. Continue reading
Halloo Review – July 2016
Now Available! Single Sign-on with Gmail
Having trouble remembering your my.halloo.com login and password? Now, if you have your Halloo account associated with a Gmail email, you can log into my.halloo.com using your Gmail credentials. This will allow you to easily access all of your Halloo phone system features. Continue reading
Halloo Hint: The Consistent Advantage of an 800 Number
Did you know that if your company has an 800 phone line, you could have a competitive advantage? With a toll free phone line for your business, you will consistently capture the phone number of your inbound callers. It’s much more difficult for callers to hide where the call is originating when they call your toll free number. This is largely due to the accounting system associated with toll free phone lines. Since the company, or receiver of the call, is paying for the incoming call, the point of origin has to be known in order to bill appropriately. Continue reading
Halloo Hint: Click to Dial on the My Halloo Timeline
Not only does the Halloo activity feed bring you all of your recent conversations together in one place so that you can be more productive in your daily communications, it also help keep your team up-to-date and efficient. Continue reading
Halloo Hint: My Halloo Timeline
The Halloo activity feed brings all of your recent conversations together in one place so that you can be more productive in your daily communications. Take notes on conversations, monitor activity for related calls, and comment on actions or follow-ups that may be required. Continue reading
Halloo Hint: Combat Spam
What is Spam?
In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers or use a random number dialer, and are calling them at will, with no prior authorization to make that contact. Essentially, it is the same as the unsolicited emails that we term spam, only worse, because they usually call at the worst possible time. Continue reading
