Halloo Hint: Are Your Callers Human?

Spam is an increasing problem both for emails and phone calls. Cheap long distance rates allow unscrupulous businesses to set up banks of “robo callers” to dial literally every phone number combination. Why are they doing this? Most likely in an attempt to compile databases of working numbers and make note of whether a person answered. Continue reading

Halloo Hint: Hunt Groups

What’s one of the best benefits of belonging to a hunt group? You can see the notes of other members in the same group. For example, if you’re part of the Sales hunt group, you’ll be able to see that John Doe called your teammate, Sally, last week and she noted where the conversation left off. Now you know exactly where to pick back up when John calls again, making you look like a customer service rock star! Continue reading

Halloo Hint: Meet-Me Conferences

Need to chat with your team and your clients at the same time? Halloo’s Meet-Me Conferencing provides an easy and professional solution!

Meet-Me Conferences permit you to organize call-in meetings for larger groups. These conference sessions are scheduled in advance. Attendees phone in to your private conference telephone number and provide a conference ID code to enter. A Meet-Me Conference Extension must be added to your Halloo service plan in order to use this feature. Continue reading