Category Archives: Halloo Hints

Add Live Video to your Website in under 5 minutes!

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Halloo Video Chat WIdgetLooking for a more personal way to teach, sell, coach, advise, or connect with your customers? We’re thrilled to announce the new Halloo Video Chat Widget for your website.

Learn how to install this remarkable new tool in under 5 minutes on your site so that you can live chat, call or video with your customers with no special software or plugins required!

Build a true multi-media contact center

Let’s face it: the telephone was a great invention – over 150 years ago! But your customers want more. Sometimes it’s convenient to fire off a quick chat reply: “Yes, we have plenty of that item in stock.” Other times, connecting over video is best: “Can you show me the crack in your window?”

Installing the Halloo Video Chat Widget couldn’t be easier:

  • Login to My Halloo and set up your video chat widget under Administration / Chat
  • Ask your website administrator to insert the widget loading code into your website
  • Video chat coming soon to the Halloo Mobile App!

Best of all: Video Chat is FREE!*

We can’t wait to see what you do with Halloo Video Chat!

Some restrictions apply for Halloo Free accounts. Please contact us for details.

Bothered by Phone Spam?

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spam_robocalls

In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers or use a random number dialer, and call them at will, with no prior authorization to make that contact. Essentially, it is the same as the unsolicited emails that we term spam, only worse, because they usually call at the worst possible time. Continue reading →

Call Forwarding – How It Works

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Ever wonder what happens when you forward your calls? Here are answers to the more commonly asked questions.

Does the caller know that his call is being forwarded?

No, the caller to your Halloo number does not know that you have chosen to answer at a particular location. Because you may have your business calls routed to a home number, you should be prepared to answer in a manner appropriate to the nature and image of your business. Continue reading →

Halloo Hint: The Consistent Advantage of an 800 Number

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Did you know that if your company has an 800 phone line, you could have a competitive advantage? With a toll free phone line for your business, you will consistently capture the phone number of your inbound callers. It’s much more difficult for callers to hide where the call is originating when they call your toll free number. This is largely due to the accounting system associated with toll free phone lines. Since the company, or receiver of the call, is paying for the incoming call, the point of origin has to be known in order to bill appropriately. Continue reading →