Are you tired of listening to the same old boring phone system messages that make you want to doze off? Well, fear not! Text-to-speech (TTS) tools are here to save the day and make your company’s phone system sound more professional than ever before. And, dare I say, even a little bit funnier.
Category Archives: Auto Attendant
Audio Player and Record Now Available in My Halloo
We’re excited to share that the audio player with record is now available in the new My Halloo. Wherever this player appears, you can play the current recording or message. Continue reading
Don’t Greet Callers Like Janine
“Ghostbusters, whattaya want?!”
Anybody who has seen Ghostbusters remembers this line by Janine (Annie Potts,) the receptionist to the aforementioned spook seekers. It’s a funny line not only for the sarcastic delivery, but also because a receptionist would never answer a phone this way. At least, not if she wanted to keep her job. Continue reading
From Switchboard to Auto Attendant
One of my favorite movies is Auntie Mame starring Jane Russell (1958.) There are so many wonderful, funny scenes in the movie, but some scenes always stand out in your memory and one of those for me is when she went to work as a switchboard operator. Continue reading
What is the Difference between a Queue and a Hunt Group?
Are you wondering how to distinguish between a queue and a hunt group? It might help to start with the basics behind how both work. Continue reading
7 Tips for a Great Auto Attendant
Automated phone systems can help businesses and customers save time. But too often they frustrate callers with long greetings and a confusing array of options, or they lack a fail-safe way to connect the caller with a human being. Continue reading
Halloo Hint: Auto Attendant Greeting and Routing Options
Callers can have different experiences with your company depending on which number, or extension, they dial. The call routing (via the auto attendant) can vary depending on rules you set and the choices selected by the caller. Continue reading
6 Tips for Updating Your Phone System in the New Year
Has your company ever forgotten to change the main greeting on your business line so that weeks after a major holiday, callers still only hear a greeting with seasonal hours and special sales? Or, perhaps your business has grown, but the options on your phone tree still only reflect the original members of team, by name. It’s important to refresh your phone system on a regular basis – not only to avoid the embarrassing examples above, but also to stay on top of your caller’s needs. Continue reading
Connect with Customers and Make Their Day
Your company’s phone system plays a huge role in your brand, making it an opportunity to connect with customers and to showcase your reliability.
But a faulty phone system can turn off customers and create a negative impression of your company. Continue reading