4 Ways to Increase the Productivity of Your Staff

Regardless of whether your staff is full-time, part-time or a combination of both, your attention to their needs makes a huge difference when it comes to productivity. Your employees need growth opportunities, the right tools, recognition and realistic goals to strive towards in order to shine. Providing these 4 key ingredients will help increase the productivity of your staff and your business. Continue reading

Improve Your Bottom Line With The Right Call Handling

Every small business has its measures of success. Return customers, sales numbers and profit margins are a few of these. But one of the most telling rates of success in a business is closing rates. The number of customers who buy what you offer compared to the number of potential customers you attempt to sell to is an important number and one that sets many businesses and salespeople apart. Good closing rates are the hallmark of a great salesperson and can make all the difference for a company. Continue reading

Is a Cloud Based Phone System Right For My Business?

So maybe you are still answering the phone yourself, letting the voicemail system get it, using an inbound call center or relying on your employees to answer every call at your business. Maybe you are even happy with the option you are using for call management in your business. But if you’re here, you are at least wondering what else is available and what the real advantages are.   Continue reading