Halloo Hint: Providing Unique Customer Experiences

Have you ever considered investing in different incoming phone numbers to cue what happens next for the customer? For example, if you run a car rental company, you could offer one number for regular use customers and one number for your premium or repeat customers. Team members responsible for answering these inbound calls would have different prompts and scripts depending on the number dialed.  Continue reading

5 Things You Can Do To Get the Most From Your Cloud Based Phone System

Cloud based phone systems offer much to your business. In fact, such affordable systems can transform your business and help to bring it to the next level. Yet many business owners actually miss out on some of the most powerful attributes of such a system. Make sure you know these 5 things to profit the most from your cloud based phone system. Continue reading

Refining The Impression You Leave on Customers

Everything you say or do in the name of your business leaves an impression on your customers and potential customers. That’s why you need to pay close attention to the messaging that your audience will see or hear. Making a good impression will get you far when it comes to securing and keeping the customers you want and need. Pay close attention to the areas most commonly in contact with the public. Continue reading

Learn From Customer Calls For Maximum Marketing and Sales Results

There is something to be learned from practically every interaction with potential clients. Even the calls that don’t translate to a sale provide valuable information that can be used in growing your business. In fact, by using certain features of your cloud-based phone system, you can easily collect the valuable information you need to improve your marketing and sales efforts. Continue reading

Have a Greener Business with Halloo

Despite the fact that so much of the work we do is on computers, there still seems to be an amazing amount of paper used on a daily basis. Notes, faxes, bills, marketing mailings and more are all commonplace in every business. Yet, finding solutions that allow you to go paper-free may seem time-consuming. Luckily with one very affordable addition to your business, you can drastically decrease your scattered paper notes without a worry about not being able to find what you are looking for. Halloo’s cloud-based phone system lets you work greener and more efficiently than ever before. Continue reading

Top Priorities for the Small Business Owner

As a small business owner it is important to have your business priorities straight. While most say every business’s top priority is to turn profit, the other priorities you have for your business will help define how you actually do that. In fact, by just having the one priority – making money – you are limiting your business and neglecting to give it the direction it needs to move forward. Take the time to consider a more detailed list of business priorities. Continue reading

Customer Spotlight: Uplifting Messages at Your Fingertips

Hi, it’s Heather from the Halloo marketing team! I recently connected with one of our Halloo contest winners, Michelle of Big God, Big Free®, who told me a little bit about her organization. Michelle found Halloo through an internet search for toll-free numbers after having a “God Idea” to create a toll-free number where callers could receive a quick, uplifting message. Continue reading

The Future of The Small Business Workforce

Recent reports on the future of the small business workforce detail changes that have already begun for many businesses. These changes involve a shift away from traditional workplaces where everyone is in the same building and towards a collaboration of co-workers who telecommute from a variety of places at different times. This shift means change for both employees and employers. Continue reading

Ensuring Customer Satisfaction

Top customer satisfaction is something every business wants to deliver. However, few are truly making the effort to ensure that their customers are indeed satisfied with them. If you are wondering just how your company is doing, take the time to measure and evaluate. Adjust your product, price or service accordingly, so that you indeed deliver the very best in customer service. To get started you need to consider three important aspects of your business. Continue reading