Customer Spotlight: Uplifting Messages at Your Fingertips

Hi, it’s Heather from the Halloo marketing team! I recently connected with one of our Halloo contest winners, Michelle of Big God, Big Free®, who told me a little bit about her organization. Michelle found Halloo through an internet search for toll-free numbers after having a “God Idea” to create a toll-free number where callers could receive a quick, uplifting message. Continue reading

The Future of The Small Business Workforce

Recent reports on the future of the small business workforce detail changes that have already begun for many businesses. These changes involve a shift away from traditional workplaces where everyone is in the same building and towards a collaboration of co-workers who telecommute from a variety of places at different times. This shift means change for both employees and employers. Continue reading

Ensuring Customer Satisfaction

Top customer satisfaction is something every business wants to deliver. However, few are truly making the effort to ensure that their customers are indeed satisfied with them. If you are wondering just how your company is doing, take the time to measure and evaluate. Adjust your product, price or service accordingly, so that you indeed deliver the very best in customer service. To get started you need to consider three important aspects of your business. Continue reading

Choosing a Phone System That Fits Your Business

Equipping your business with the technology needed to be a success can be complicated. There are a multitude of factors to be considered in order to find the perfect fit for your business. Phone technology is no different. There are many products out there that give you an array of options to work with when it comes to telephony. When you are in the market for a sophisticated phone system for your business, be sure to consider all the factors. Continue reading

Prepping for Your Business’s Busy Season

While the busy season of a business can vary depending on your product or service, for a majority of businesses, the final quarter of the year is the busiest. No matter when you have your highest period of the year, being prepared for it can make all the difference in your bottom line. Put these tips to work prior to things picking up and you’ll be sure to perform better than ever. Continue reading

5 Actionable Ways Collaborative Efforts Can Be Made Easier

Team work is essential to the success of any business. If you are just starting out, your team may comprise of you and a few mentors or trusted friends. If your business is more developed, it may be a team of professionals you have handpicked. Whatever the makeup of your team, certain tools can make collaborative efforts infinitely easier. Continue reading

The Latest Trends in Customer Service

Impeccable customer service is a must-have for your business. After all, if the customer is not happy, he will likely find a different provider for what you sell. If he feels that he is treated indifferently, he may not switch right away, but you will never build brand loyalty or earn referrals. To build your business, top-notch customer service is vital. Continue reading

Setting Up A Small Business Without A Real Location

What? You may be scratching your head about the idea of setting up a small business without a real location but the reality is that many small businesses do not have an actual office these days. Technology has made it so that you can easily run a business without having to invest in a commercial space and all the extras involved in maintaining a locale. For some businesses, running a small local company takes little more than a cell phone and a truck. However, even if you are going for a more professional business, you can still create one without the bricks and mortar location and your customers will never know the difference. Continue reading