Data Mining – For the Good for Your Business

Data mining is an incredibly valuable tool for the future of your business. More so than at any other point in history, the success of a business depends on relationship building. And the key to successful relationship building rests in connecting with your customers. How do you connect? Learn all you can about your customers both individually and as a group. Data mining from information you already have on hand can provide you the inside scoop on who your customers are. Continue reading

Halloo Hint: Combat Spam

What is Spam?

In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers or use a random number dialer, and are calling them at will, with no prior authorization to make that contact. Essentially, it is the same as the unsolicited emails that we term spam, only worse, because they usually call at the worst possible time. Continue reading

Boost Productivity By Monitoring These 4 Tasks

You can easily lose time over the course of the day. Even the entrepreneur with the best plan can spin into a whirlwind of lost productivity. Spend a few minute reflecting on your day. Be honest with yourself regarding how much time you actually spent on certain tasks. Gaining awareness of your biggest energy draining or time wasting tasks can help you boost your time, energy, and overall productivity. Continue reading

Atlanta: 404 Area Code

John, a computer whiz, has clients in multiple cities across the United States. He understands that growing a business often requires establishing a local presence.

John really wants to capitalize on the start-up friendly atmosphere in Atlanta. So, he visited Halloo’s website and searched available local phone numbers with the 404 area code. Within minutes, he was able to start designing his geo-targeted advertising, using his new local number. Continue reading

The Importance of First Impressions in a Virtual World

First impressions are important, even more so via the phone. As a business owner, you will not be able to answer every call personally or at the time that it occurs. When directing calls to voicemail, take a few moments to consider the first impression that your callers will receive. First impressions are made quickly – within the first seven seconds – and take a lot of effort to fix if you start off on the wrong foot. Continue reading

Choosing the Right Telecommunications Tools for Today’s Business

Telecommunications tools for today’s business have come a long way. While older technology still exists, there are distinct advantages in keeping up with the advancements in business technology. Users can do more in less time. Delivering exceptional customer service is distinctly easier. Staying in touch from anywhere is doable. The right telecommunications tool can make all the difference for your business, but are you looking for the right aspects in your telecommunications tools? Continue reading

Halloo Hint: Don’t Get Caught in a Phone Loop

This is great advice for new Halloo users.

Q: What is a phone loop?

A: Phone loops are an easily fixed, but common problem with users new to virtual systems. This happens when you have your phone forwarding to one number and then set that phone to forward to the first number. You will notice a drop in calls and your costs will increase exponentially.

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