Halloo Hint: Are Your Callers Human?

Spam is an increasing problem both for emails and phone calls. Cheap long distance rates allow unscrupulous businesses to set up banks of “robo callers” to dial literally every phone number combination. Why are they doing this? Most likely in an attempt to compile databases of working numbers and make note of whether a person answered. Continue reading

Combining Sales, Marketing and Technology for Success

Creating a successful business is no simple feat. Gone are the days of build it and they will come. In order to grow a business in today’s market, you have to offer more than a great product or service. You need to bring together a strategic combination of sales, marketing and technology that will help you reach your target audience, build a relationship with them and convert that relationship into a sale. Continue reading

Halloo Hint: Hunt Groups

What’s one of the best benefits of belonging to a hunt group? You can see the notes of other members in the same group. For example, if you’re part of the Sales hunt group, you’ll be able to see that John Doe called your teammate, Sally, last week and she noted where the conversation left off. Now you know exactly where to pick back up when John calls again, making you look like a customer service rock star! Continue reading

Bringing Customer Relationship Management to the Forefront

An effective customer relationship management system can dramatically transform the performance of your small business. By using an online system, the customer experience that you deliver is completely revolutionized. You go from being yet another vendor trying to sell something to an entity that offers solutions to real problems that your customers experience. Institute a customer relationship management system today, like the one found with Halloo phone systems. Continue reading

Getting the Best Return on Your Cloud-Based Contact Management System

Cloud-based contact management systems are the way of the future. This type of software puts information at your fingertips from anywhere and streamlines lead nurturing and customer care. Yet, software investing is not something that is done lightly. Savvy managers understand that the right software can create efficiency, save money and increase profitability. The wrong software can do just the opposite. We want to make sure that you are getting all the best return possible on your Halloo cloud-based phone system and contact management system, so your business can improve. Continue reading