Save Money on Office Equipment with Cloud Technology

A huge part of building a successful business is wisely using your resources. That includes carefully putting your hard earned money to work in your business. Today’s entrepreneurs have the luxury of using cloud technology to access a wide variety of office tools without having to invest in an array of pricey office equipment. In fact, cloud technology can save you both money and space by letting you do more with less office equipment. Continue reading

Make the Phone Ring Now

Every business has a phone and hearing it ring is one of the best sounds out there. It means that someone is thinking of your company, may want to do business with you; and is looking to connect. No matter why they pick up the phone, you have a golden opportunity to sell your business’s goods or services almost each time a call comes in. But what about when calls slow down? Not having the call volume you want can cost you money and lost opportunity. Luckily having a good plan in place can help your phone ring exactly when you want it to. Continue reading

4 Productivity Suckers and How to Overcome Them

We all know that there are a variety of variables out there that can easily take over your day. Even the entrepreneur with the best plan can be sucked into a whirlwind of lost productivity. However, if you are aware of the biggest productivity suckers and have plans in place to avoid the pitfalls, you can overcome them and make the best use possible of your time and energy. Continue reading

6 Ways the Right Phone System Positively Impacts Your Bottom Line

Many things can have a positive impact on the bottom line for your small business: time, talent, hard work, investment and more. Yet investing in the right technology, especially an exceptional phone system, will also make a huge difference to your bottom line. In fact, the right phone system can help you both save, and even make, money. Continue reading

Top 5 Tools Your Company Should Be Using to Communicate with Customers

Communicating with your customers and sales leads is vital to the success of your small business. Luckily, technology has made it easy to reach those individuals in a variety of ways, so that no matter how they typically get their information, you can deliver it to them. While there are an array of different methods of communication out there, 5 of them are non-negotiable because of the results they deliver. Continue reading

Small Business Tips for Turning Leads into Sales

Every small business needs to have an ongoing process for bringing in new leads and turning those leads into sales. Yet in reality, this is one area that many companies neglect. While they may do great with getting the word out and building awareness of their brand and service, actually translating those leads into sales may not be effectively occurring. However, a strong lead nurturing strategy can make all the difference to a company’s bottom line.   Continue reading

Insider Tips for Outstanding Customer Service

Outstanding customer service is multi-faceted. It is not just knowing the products and services you represent and being able to explain them. Transforming good customer service into outstanding customer service is all about how you make your customer feel. Attention to detail ensures that your customers will feel valued and important, as they should. Continue reading