Not only does the Halloo activity feed bring you all of your recent conversations together in one place so that you can be more productive in your daily communications, it also help keep your team up-to-date and efficient. Continue reading
Having a quick and easy way to call your business is one of the most powerful additions to any website. In fact, if your website does not have prominent phone number placement already, it is time for you to speak to your web designer about creating a way to easily call, not only to your home page, but to every page of your website. If you are the web designer at your business, a quick online search can provide step-by-step instructions on how to easily add a click to call button that connects directly to your business. Continue reading
Remember our post on having your phone number easily found? Well, it’s still important. Here’s why. Last year, Google engaged Ipsos to conduct a study on click to call within organic and mobile search results. They found some pretty interesting information that can help your small business. Continue reading
You remember those commercial jingles from long ago, a chorus of peppy singers behind the TV screen? Typically it was for a product that could only be sold by phone, not in stores. They were so infectious that we couldn’t help but pick up that phone and dial that number, because we wanted what was being sold so badly that we were willing to sell our souls to the devil just to get it.
Okay, not many people these days are listening to their voicemails. The hustle and bustle of life has gotten so hectic, a businessperson could save 30 minutes a day from erasing every voicemail left on that day! How’s that for efficiency? Still, if you’re a small-business entrepreneur, you need to make sure you’re in contact with your clients. And that, unfortunately, means keeping an eye (actually an ear) on your messages. It’s absolutely crucial.
Clever, huh? That’s what IVR stands for, for me — Invaluable Viable Resource. No, really, it actually means “Interactive Voice Response.” What the heck do I know, right?
Hopefully, a lot — as this particular article’s going to tell you some of the logistic philosophy surrounding the concept of Interactive Voice Response within a company
Follow these simple steps in order to set up your new Halloo account. You must have your Account-ID, Username, and PIN handy in order to sign in to My.Halloo.Com. If you are unsure of this information, please visit My Halloo and click on “Sign-in help” to retrieve your PIN.
- Sign in to My Halloo as yourself.
- Set up your General preferences so that the Halloo system knows how to send you email and page you.
- Set up your Call Forwarding preferences so that the Halloo system knows how to reach you.
- Set up your Voicemail Greeting and preferences next, so that your callers can leave you messages.