Using Your Phone System for Great Customer Service
Your phone system can become a virtual team member for your organization. Halloo’s wide range of tools can help:
Your phone system can become a virtual team member for your organization. Halloo’s wide range of tools can help:
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Your company’s phone system plays a huge role in your brand, making it an opportunity to connect with customers and to showcase your reliability. But a faulty phone system can turn off customers and create a negative impression of your … Continue reading
Choosing the right small business phone system for your business can be critical to your success. Luckily, a free virtual phone system can be yours with Halloo. The Halloo Free Plan offers numerous features that can’t be found with other … Continue reading
So maybe you are still answering the phone yourself, letting the voicemail system get it, using an inbound call center or relying on your employees to answer every call at your business. Maybe you are even happy with the option … Continue reading
Imagine that you call a company about a recently purchased service subscription. When you can’t solve the activation problems on your own, you decide to call the 800 customer service phone number. The answering message greets you with a welcome … Continue reading
The recent snowstorms along the east coast have been particularly detrimental to “normal” life. Numerous businesses have been adversely affected. It’s times like these that having remote operations capability becomes all the more important, and cloud-based telephony is a great … Continue reading
As a business, the communication and image presented by your organization, creates the first impression. Since the window of opportunity to convey a positive first impression is very short, it’s important to ensure your business image is one that will … Continue reading
This guest post is by Ashley Verrill, courtesy of Software Advice. A lot of factors play into the growth and success of any small business, but much of it comes down to how easy it is to do business with … Continue reading
ABC Bonding* has created a “virtual franchise” bail bond operation. Without increasing human resources, ABC now serves multiple counties, seamlessly and efficiently. ABC previously used a call answering service which it shared with its competition. However, the call transfer process … Continue reading