Automated phone systems can help businesses and customers save time. But too often they frustrate callers with long greetings and a confusing array of options, or they lack a fail-safe way to connect the caller with a human being. Continue reading
Considering where to locate your new business? Check out these start-up friendly U.S. cities.
Startups are flourishing in the Raleigh area, boosting the area’s economic outlook. Raleigh ranks ninth among large U.S. cities for economic growth, according to WalletHub. Continue reading
Good first impressions can put customers at ease and build confidence on your products and services. More often than not those first encounters take place on the telephone. Continue reading
Starting a new business takes courage, capital, passion, and persistence, even in Austin, Texas, a city known for its culture and lifestyle appeal.
But having the right business and economic environment – issues like good small business job growth, median income and unemployment rates – matters, too. Continue reading
Equipping staff with the right tools to perform their best improves morale and reduces turnover.
Properly equipped employees are happier and more likely to stay on board, making your company more competitive and increasing your bottom line. Continue reading
Roughly 70 percent of workers aren’t engaged in their work, according to a series of Gallop polls done over the last four years. That’s not only bad news for the employees themselves, but for the companies that employ them. Continue reading
Our culture, our bosses and our customers revere a strong work ethic, making it all the easier for us to lose a sense of work-life balance and veer toward burnout.
Chronic stress over an extended length of time will eventually harm job performance and our mental and physical well-being. Continue reading
Automated phone systems can help businesses and customers save time. But too often they frustrate callers with long greetings and a confusing array of options, or they lack a fail-safe way to connect the caller with a human being. Continue reading
Teleconferencing and video chatting may be convenient and effective ways to do business but nothing seals the deal quite like a face-to-face meeting.
Lasting business relationships are built over time by a sincere commitment and investment in the customer. Continue reading
Everyone loves happy, loyal customers who sing the company’s praises. They’re not only the foundation of your revenues, they’re a reminder of why you started the business in the first place. Continue reading
