Scheduling serves two primary functions in Halloo’s virtual phone system:
1. Availability for Calls
You can use the scheduling features built into the User Settings when you sign into your Halloo account via my.halloo.com. Once you are logged into your account, click on your profile picture to move to User Settings. Continue reading
Ever wonder how free conference call companies can offer their services without charging customers? It actually dates back to regulations and fees that were put in place when the parent Bell Company was forced to break up. Smaller phone companies entered the mix of phone service providers. Realizing that there were higher costs associated with serving rural areas (lower call volume, while still needing as much or more equipment), higher fees were paid to calls ending in rural areas. Continue reading
In the telecommunications industry, a DID number is a direct inward dial number. Callers who use a DID number do not go through an auto attendant or a receptionist who redirects calls, but directly to the right department or individual. They provide easy access to staff members who are not typically on the phone.
DID numbers are actually virtual numbers. They offer you the option to give certain individuals direct lines without needing several phone lines. This makes telephone service more cost effective for your business. DIDs offer significant advantages to your company. Continue reading
Yes, it’s true that when it comes to marketing, casting the net wide is a proven strategy. However, doing so can also lead to large numbers of leads which can consume the valuable time of your sales staff. If you plan to use methods that will generate a big number of leads, have a strategy in place to deal with those leads effectively and quickly. Continue reading
Having the right people on your team can make or break your company. But are you confident that you know how to find and motivate them?
Maybe you’re really busy with growth and strategy, or you fear that leading people isn’t your greatest strength. Continue reading
Most employees rank work flexibility as their top benefit yet company executives tend to underestimate its value for employee satisfaction and productivity.
Work flexibility can take many forms, ranging from formal teleworking arrangements to schedules with modified start and end times, and occasional time off programs. While some arrangements may be formal, others are temporary or customized for particular employees. Continue reading
While tips on winning a first time customer gets a lot of press, turning one-time customers into repeat customers is equally as important and should not be neglected. Delivering good service once is not enough to ensure repeat business in today’s competitive, global marketplace. Instead you need to have a strategy in place to ensure repeat customers. Continue reading
The rapid evolution of technology – from mobile devices to business apps and digital marketing – has moved beyond internal process improvements to a source for innovation and new business opportunities.
But some small businesses owners can feel overwhelmed by the technological advances that seem to be moving at the speed of light. Continue reading
Let’s face it. Sometimes we all need a break. But for the solo entrepreneur or small family businesses, getting away can be tricky. You need to take a break but you don’t want to leave your customers in the lurch or miss out on sales at the same time. Luckily there are some ways you can vacation proof your business before you take your next break. Continue reading
Contemplating starting your own business? There are a variety of tools out there that can make things much easier and less costly for the startup entrepreneur. Three of the best are coworking, cloud based phone services, and outsourcing. Learn how they can save you money and time, while ensuring a professional image for your business. Continue reading
