How Do Free Conference Call Companies Make Money?

Ever wonder how free conference call companies can offer their services without charging customers? It actually dates back to regulations and fees that were put in place when the parent Bell Company was forced to break up. Smaller phone companies entered the mix of phone service providers. Realizing that there were higher costs associated with serving rural areas (lower call volume, while still needing as much or more equipment), higher fees were paid to calls ending in rural areas. Continue reading

What is a DID Number?

In the telecommunications industry, a DID number is a direct inward dial number. Callers who use a DID number do not go through an auto attendant or a receptionist who redirects calls, but directly to the right department or individual. They provide easy access to staff members who are not typically on the phone.

DID numbers are actually virtual numbers. They offer you the option to give certain individuals direct lines without needing several phone lines. This makes telephone service more cost effective for your business. DIDs offer significant advantages to your company. Continue reading

Atlanta: A Friendly and Enterprising Southern Hub

With deep roots in traditional Southern culture, and the largest metro economy in the South, Atlanta is known for both its hospitality and its ingenuity.

It’s also a study in contradictions, as reflected in its history as the fictional home of Tara, the plantation in Gone with the Wind, and the real home of civil rights leader Martin Luther King Jr. Continue reading

Generating the Right Leads For Your Business and Nurturing Them

Yes, it’s true that when it comes to marketing, casting the net wide is a proven strategy. However, doing so can also lead to large numbers of leads which can consume the valuable time of your sales staff. If you plan to use methods that will generate a big number of leads, have a strategy in place to deal with those leads effectively and quickly. Continue reading

Why Employees Love Cloud Based Phone Systems

Your employees will love the addition of a cloud based phone system like Halloo. The many different tools this one investment brings are amazing. With an auto attendant, contact management system, voicemail, the ability to add local and toll-free numbers and more, it gives your team every advantage a more expensive call management service could. Continue reading