Do you feel like your personal time is being encroached on by your work? With the increase in mobile technology, the separation between work and home has become even less distinct. Continue reading
Getting in touch with a “real” person at some companies is getting more and more difficult. Numerous companies, particularly those that are primarily web-based such as Microsoft, Google, or Amazon, make it nearly impossible to find a phone number for a customer service line. In part, this transition is due to increased Internet access by consumers. With more customers online, companies have an easier time directing customer service questions to forums or frequently asked question pages. But, is this increasingly popular tactic the right choice for your business?
Okay, not many people these days are listening to their voicemails. The hustle and bustle of life has gotten so hectic, a businessperson could save 30 minutes a day from erasing every voicemail left on that day! How’s that for efficiency? Still, if you’re a small-business entrepreneur, you need to make sure you’re in contact with your clients. And that, unfortunately, means keeping an eye (actually an ear) on your messages. It’s absolutely crucial.