Warning: You Are Losing Money By Not Using Cloud Based Phone Systems

Cloud based phone systems are one of the most versatile investments a small business can make. For a very low monthly fee, you can get one virtual system that takes up no space, utilizes the phone system you already have, transforms the image of your business and actually facilitates getting more phone calls. Investing in a cloud based phone system will stop the loss of money and will get your business on the right track. Continue reading

Transforming a Good Customer Care Rep into a Sales Role

Finding a good customer care representative who is also a great salesperson is not always easy. However, for smaller companies it is often necessary to hire individuals who can successfully pull double duty. Finding the ideal customer care representative is typically not a problem, but finding one that is a natural salesperson is often a challenge. If your great employee does not immediately master selling, don’t give up. Try bringing these techniques into the role. Continue reading

3 Powerful Ways Being Easy To Reach Builds Your Business

You’ve likely heard that a website is crucial to the success of a business. Equally or even more important is your phone. For many businesses, a website gets them found but a phone call converts the interest to a sale. However, if your phone is not being answered or your phone number is not easy to find, you may be missing out on sales – lots of them. Today, high tech phone systems like Halloo allow you to ensure that your phones are always answered, calls are managed in an effective manner, and the best customer service possible is always delivered. Being easy to reach helps to build your business, in a big way. Continue reading

Halloo Hint: Providing Unique Customer Experiences

Have you ever considered investing in different incoming phone numbers to cue what happens next for the customer? For example, if you run a car rental company, you could offer one number for regular use customers and one number for your premium or repeat customers. Team members responsible for answering these inbound calls would have different prompts and scripts depending on the number dialed.  Continue reading

5 Things You Can Do To Get the Most From Your Cloud Based Phone System

Cloud based phone systems offer much to your business. In fact, such affordable systems can transform your business and help to bring it to the next level. Yet many business owners actually miss out on some of the most powerful attributes of such a system. Make sure you know these 5 things to profit the most from your cloud based phone system. Continue reading

Learn From Customer Calls For Maximum Marketing and Sales Results

There is something to be learned from practically every interaction with potential clients. Even the calls that don’t translate to a sale provide valuable information that can be used in growing your business. In fact, by using certain features of your cloud-based phone system, you can easily collect the valuable information you need to improve your marketing and sales efforts. Continue reading

Customer Spotlight: Uplifting Messages at Your Fingertips

Hi, it’s Heather from the Halloo marketing team! I recently connected with one of our Halloo contest winners, Michelle of Big God, Big Free®, who told me a little bit about her organization. Michelle found Halloo through an internet search for toll-free numbers after having a “God Idea” to create a toll-free number where callers could receive a quick, uplifting message. Continue reading