Author Archives: Heather

Choosing the Right Telecommunications Tools for Today’s Business

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Telecommunications tools for today’s business have come a long way. While older technology still exists, there are distinct advantages in keeping up with the advancements in business technology. Users can do more in less time. Delivering exceptional customer service is distinctly easier. Staying in touch from anywhere is doable. The right telecommunications tool can make all the difference for your business, but are you looking for the right aspects in your telecommunications tools? Continue reading →

4 Ways Using Analytics Can Make Your Business More Successful

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Analytics are the most valuable information available to your business. Luckily, the data needed to discover the who, what, when, where, why, and how of your business is readily found. That data for is available from every sale you make, every call you receive, every website visit you get, and every social media effort you make. In the day-to-day running of your business, valuable data is being automatically collected and it is up to those running the business to pull meaningful patterns from that data. In fact, systematically collecting and analyzing data about your business is critical to its success.  Continue reading →

Your Fast Track to Successfully Launching A New Small Business

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Starting a new small business takes a lot of work, time and commitment. In fact, just to get to the point of being able to open your doors, you have to write a business plan, choose a location, decide on the legal structure of your business, register your business with the state, obtain a tax identification number, register for all applicable state and local taxes, and get any necessary permits and licenses. Beyond these necessary logistics, you can fast track the success of your small business by ensuring that you prioritize certain things. Continue reading →

6 Tips for Updating Your Phone System in the New Year

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Has your company ever forgotten to change the main greeting on your business line so that weeks after a major holiday, callers still only hear a greeting with seasonal hours and special sales? Or, perhaps your business has grown, but the options on your phone tree still only reflect the original members of team, by name. It’s important to refresh your phone system on a regular basis – not only to avoid the embarrassing examples above, but also to stay on top of your caller’s needs. Continue reading →

Free or Low Cost Advantages You Can Give Your Business For 2016

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The savvy business owner is always looking for tools he can use to his advantage in business. Free and low cost tools are even better, as they have minimal affect on the cost of doing business, and in turn can generate new business, increase effectiveness, or boost revenue in other ways. We have collected a few of our favorite free or low cost advantages you can give your business now, in order to start 2016 off right. Continue reading →