Voicemail is an important part of your business and your sales staff should think of it as one of their top priorities. However, some people treat voicemail as the last thing they check when going to work each day which can mean that their voice customers might not even get a call back.
You need to sit down with your sales team and tell them to check voicemail first each day as the lead is already at least a day old. In addition, make sure they don’t make these common mistakes. Continue reading
For most people, it already has. Understand that you’re dealing with a service only costing $7.99 a month, and you get to stream shows through your internet connection directly to your TV via a Roku, Playstation 3, XBOX, Wii, or even just a basic Blu-Ray player.
This is crucial here, especially when you’re living in the world of call centers and auto attendants: lead conversion matters.
Study shows that if you get a customer voicemail, you better call them back – fast.
A study conducted by Insidesales.com and MIT Lead Response Management indicates that response time is critical for the success of closing a sale. While the differentiation between B2B and B2C is clear, the overall trend is still startling for both types of sales. The sales leads call-back time study shows a lot of interesting stats and graphs, but the upshot of them is that –