While GPS software is highly valuable in a variety of situations, in many cases, it needs an online connection to make the most of it. Galileo Offline Maps, meanwhile, looks to improve on that vulnerability by offering many of its services without connectivity.
We know you have lots of choices when it comes to choosing a virtual phone provider for your small business, but only Halloo combines the sales and marketing power of social media with an easy-to-use phone system that’s built specifically for your needs. Not convinced? Here are some of our more popular features that will not only make your work life less stressful, but also help you track and keep customers happy and coming back to your business again and again.
Bring a Social Media State of Mind to Your Virtual Office
Halloo is the first social phone system ever created. What does this mean exactly? You can get all of your employees on the same page in a few simple steps. With Halloo, you can share and take notes, respond to live calls instantly, and pull up past conversations during current calls. Everything is organized, accounted for, and easy to navigate through Halloo.
Make a Note of It
Did that customer just call you ten minutes ago and drop the call?
Imagine conducting and tracking business calls anytime and anywhere. With Halloo as your secret weapon, you can get organized and keep tabs on your multiple clients, see how you’ve interacted with them before, and nurture your existing relationship.
Halloo’s many features allow you to keep all your business contacts, calls, messages, and notes in one place. It’s easy to pull up information, reroute calls, and make notes all through a collaborative workflow.
Simple, Hassle-Free Set-Up
Now you can take business calls anywhere, anytime and still keep track of them. Halloo can route any calls to your existing mobile, office, or home phone instantly. An added bonus: You don’t need any special equipment or a specialist to come and install anything! It’s all done through our easy-to-use site.
Come check out Halloo for yourself and see why everyone is talking!
If you’ve been thinking about upgrading to Windows 8, but like me have been putting it off, today might be a good day to pull the trigger. Today, January 31, is the last day that you can download the upgrade for $39.99. Tomorrow it goes up to $199.99.
You’ll need a pretty modern computer with plenty of RAM for the upgrade, so forget about trying it out on that old 10 year old Pentium 2 that’s sitting in the corner.
With all the changes happening in the computer industry, Microsoft was pretty much forced to modernize it’s venerable operating system. Time will tell whether customers and businesses embrace it.
Should you upgrade? It’s probably worth checking out on at least one machine to see how it fits in with your mix of programs and workflow. And, with the $160 that you can save by upgrading today, you can sign up for a year of Halloo service and still have change left over.
The idea of making changes in something that already works well, like a phone system, is often scary. But when it comes to social phone service from Halloo, it’s a commitment that’s well worth making.
Recently, Halloo unveiled a new feature called “social phone systems”. While Halloo already has plenty of great cloud-based telephony services, the addition of social phone systems is about to change the game quite a bit.
The other day, I needed to shop for health insurance. I hate shopping in general so health insurance was a double whammy of misery. It’s interesting, though, that when I do need to call around, the best phone systems for customer support become pretty clear.
What I wanted to mention today, however, is the greeting I received. The way you answer your phone can make a huge difference in your customer support. So, here it is. The representatives at Blue Shield Blue Cross, or Independence Blue Cross, say:
“I help people like you everyday.”
Yup, I was immediately at ease, impressed with their phone support on demand, and more than interested to hear more about their product. That one little greeting told me I was in the right place. No matter what the person said after those words, I was prepared to answer their questions – I was in the right place.
When you consider what the best way to answer the phone is, consider what you do for a living. Think about how you’ll put your customers at ease right away:
- How can I help you?
- What seems to be the trouble?
- If you’re angry hang up now.
- We’re frustrated by your frustration.
You can be funny, interesting or very unique – but be honest. Even a how can I help you works well if it’s delivered in a happy voice. For more attention, get outside of the box with something funny like the examples above.
The best phone systems for customer support help you by providing clear sound so it’s eaier for the caller to understand you. They allow seamless features, too, so your caller never has to guess what you’re doing when you answer the phone.
There’s one other pointer for you to think about: What you say vs. what callers hear. This is important when you’re doing customer service since, well, not everyone hears very well.
Make sure you appropriately pause before you deliver your message:
“Good Morning … Life’s a beach at IT solutions … this is Bob … how may I serve you?”
Those ellipsis represent where you should take a slow, long pause so the reader can hear what you’re saying. If that doesn’t make sense right away, practice a few times. You’ll know you’ve got the hang of it when your caller doesn’t have to ask your name ten times but automatically remembers it.
When it comes to small business, one of the biggest names in data is Salesforce. So when Salesforce brings out a mobile app, it’s the kind of thing to take notice of. And for those small businesses needing a way to keep an eye on their inputs and outputs, no matter where they are, Salesforce Mobile Dashboard looks to provide the information businesses need.
Small business owners, rejoice. If you feel the love with your Android-powered devices, know that the latest delicacy in the Android operating system, “Jelly Bean,” does come with some extra unique features.
Think of it as Rocky versus Apollo, Luke Skywalker versus Darth Vader, Rocky versus Bullwinkle (wha?).
It’s the natural progression of ideas and routines — first there was paper money, then there was credit cards, then there was PayPal, and now we have something called “NFC.”