How Can Your Business Benefit with Google Apps?

By now you may know that Halloo’s collaborative business phone system is available on Google Apps. But what is Google Marketplace, and how does it apply to your business?

Google Marketplace was developed so third-party applications could incorporate the numerous product features of Google. For instance, apps purchased in the Google Marketplace require only a single login, meaning you don’t have to visit each individual application’s page in order to sign into the system. These apps also automatically incorporate with your existing Google contact lists or calendars. Continue reading

Halloo for Google Apps

Did you know that Halloo’s virtual phone system is part of Google Marketplace? Millions of businesses run their email and calendaring on the popular Google platform, and now with Halloo for Google Apps, business phone functionality can be seamlessly added. With this feature, users will be able to import their existing users and groups directly into Halloo for fast setup, and enjoy the convenience of single sign on (SSO) directly from Gmail into My Halloo. Continue reading

Securing the Cloud

Type “secure” and “cloud” into Google and watch the results roll in. This is a hot topic right now, and it is because so many people misunderstand what the cloud is and how to use it safely. One of the best ways to think about the cloud is to envision it as a hard drive that is not in the room with you. You can put anything you want on it and even run programs from it. All you need is Internet access and you can retrieve your data from the cloud. Continue reading

Halloo Hint: Are Your Callers Human?

Spam is an increasing problem both for emails and phone calls. Cheap long distance rates mean that unscrupulous marketers can set up banks of “robo callers” to dial literally every phone number combination. Why are they doing this? Most likely in an attempt to compile databases of working numbers and make note of whether a person answered or not. Continue reading

Halloo Hint: Creating a Phone Menu that Acts as a Help Desk

One of our clients, Tim, the owner of a property management company, had this dilemma. “My receptionists are good, but they don’t know everything. I have some recorded messages prepared for the most common problems my customers have, for example, their rental may have an issue with the fireplace, satellite TV, hot tub, etc. I set up an after hours menu for guests to access this menu driven system (i.e. “if you have problems with your hot tub, press [1]” etc.). Continue reading

The Business Advantages of a Phone System

A phone system has capabilities that go beyond normal phone services. When placing a phone call to a business that does not have a phone system, you will reach either reach the person you intended, hear the busy tone, receive no answer, or be asked to leave a message. Even if you reach an actual person at the organization, you could be greeted differently depending on who answers the phone. Without a phone system, it can be difficult to transfer callers, so you may be asked to hang up and call back using a different number. Continue reading

Interview with Jim Li, CEO of Halloo

Bestreviews.net recently took the time to interview Halloo Communications CEO, Jim Li. In this article, Mr. Li answers questions regarding the origin of “Halloo”, the integration of customer relationship management (CRM) tools, and what the future of telephony holds. To read this interview in its entirety, please visit: http://virtual-phone-systems.bestreviews.net/interview-with-halloo-ceo-jim-li/#ixzz2dBSExHyl.