“Meta Section is our second company using Halloo. The first company was sold to a technology services vendor a few years ago. Keeping everything virtual with companies like Halloo, Amazon Web Services, and other cloud services affords us great flexibility and portability. We have setup both voice and fax services with Halloo. Call forwarding allows us to work in distributed offices while appearing to be centralized. The email forwarding of voicemails and faxes makes sure that we never miss anything. We have the email and faxes hooked up to our ticketing system provided by Freshdesk. Works perfectly. As a startup, we watch our cash very carefully. The fact that Halloo provides such a professional presentation at a great price is important to us. In addition, the service is quick and easy to setup. We move at "startup speed" and appreciate anything that saves time. We actively recommend Halloo to our fellow startups.” —Jim Czekner, Founder, Meta Section, LLC
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In addition to the Optional Services available with all Halloo Plans, we offer the following Optional Services that are specific to FlexCall Center Plans.
| Additional Agent Seats | $19.95 / month |
| Additional Supervisor Seats | $24.95 / month |
| Additional Queues | No setup fee Storage for Music on Hold |
If you need additional agents in addition to the three agents included in the base package, you can add Additional Agent Seats for $19.95 per month. An agent can be eligible to participate in one or several queues
If you need additional supervisors in addition to the one included in the base package, you can add Additional Supervisor Seats for $24.95 per month. A supervisor is eligible to participate in one or several queues
If you need additional queues over the first two included in the base plan, then you can add then at any time under the all extensions tab of your login. There is no monthly fee for the additional queues, but audio files stores count towards your audio storage.
FlexCall Center Brochure 2008