The Top 5 Reasons Our Customers Tell Us They Love Betty

1. Up and running in minutes
2. U.S. based agents elevate your brand
3. No minimums, no commits
4. Flexible hunt groups
5. Integrates with your Halloo account

How Much $$$ Does Your Sales Leave on the Table Each Month?

• 55% of customer callers to small businesses do not leave a message.
• The average small business misses approximately 14 calls per week.
• 12.5% of missed calls are actually lost potential sales.

Real Customers.
Real Success.

Feb, 2012

Timothy Goodwin
Owner, Watershed Cabins

“I have used Halloo to run my vacation rental business for several years. The rich features and flexibility of Halloo…”   Full story»

Jan, 2012

Robert Perugini
Sun and Fun Shuttle

“Thanks - you were very quick and efficient! I appreciate it! Thanks again!”

Works with your existing telephones

Halloo can route calls to your mobile, office or home telephone. Unanswered calls are routed to one of our professional Halloo Receptionists, on call for you 24x7.

Betty is an extension of your company

Our receptionists answer each call professionally and courteously according to your instructions while providing you with accurate callback information immediately via email. Stop losing valuable leads to missed calls.

Enhance your image with a toll-free 800 number

Choose from one of our 800 numbers to get started immediately. Or, select a memorable vanity number for that big-company image. We also have local area code numbers in most U.S. cities and regions.

Up and running in minutes

Halloo is easy to set up, allowing you to be up and running in just minutes. There are no long term contracts or monthly commitments.

Flexible call handling for you and your organization

Choose Halloo Solo if you are an individual, or Halloo Office for organizations. Configure Halloo to route calls to your sales and support employees and overflow to the Halloo Receptionists when your team is already on the phone or busy. It’s great for after hours and weekend message taking too.

An answering service that anyone can afford

Betty answers only when you can’t. Calls forwarded to you for as little as 3.9¢/min. Live call assistance for just $1.80 per call with no monthly minimum. Compare that to the cost of staffing your sales or support department 24x7x365.

30-day risk free trial

Try Halloo RISK-FREE for 30 days. Sign up for any Halloo plan and if you are not completely satisfied, cancel within 30 days for a full refund.

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General Features

Group Features

FlexCall Features

Considering an answering service for your business?

Why not answering the call can mean lost opportunity

Jennifer Killian
Small Business Owner and Blogger, San Francisco, CA

The stats behind voice mail versus a live answering service

Let’s be honest. Many of us are too busy nowadays to leave a voice mail message. We email, text, email or increasingly, Facebook message each other for information and answers. But what about when we call a business?

A survey conducted by ABC Advertising (published in the New York Times) to 10,000 consumers asked them:

“When responding to an advertisement that asks you to call a phone number, how likely are you to leave a voice mail?”

Only 21% said they were “likely” to leave a voice mail, close to the 4 out of 5 lost potential customer calls reported by Fortune Magazine in 2006.

So what does this mean for us small business owners?

If you do any form of advertising (including handing out business cards with your business number on it) a phone call is still the best form of capturing customers.

But let’s do the math. If you’re getting an

average of even 3 voice mails from potential customers a day, that means up to 7 more potential customer calls were lost because they didn’t leave a voice mail.

So why isn’t everyone rushing to get a live answering service?

Quite simply, it’s the economics of it. Traditional answering services require complex contracts, term commitments, and minimum call volumes. And, doing the due diligence on the “right” answering service vendor takes time. A lot of it.

That’s why the folks at Halloo started thinking, “If movies, music, software, and even takeout can be purchased as an online service—why can’t there be a kick butt answering service that only charges people when they get a call?” No contracts, no term commitments, no complexity.

Like the rest of Halloo’s product suite, just sign up, fill in a simple form so the agents understand your business and script, and boom! Instant answering service. Which, statistically speaking, means a lot more leads for your business.

Caveat emptor?

The answering service you choose, regardless the price, has to be seen as your partner. They are, after all, the front-line of your sales and support process, and an important extension of your brand.

Using offshore agencies can deliver mixed results for U.S. based companies seeking the right sales and support balance for their incoming call management.

Churn is another important consideration. In many call centers, here and abroad, the turnover or churn of trained agents can be as high as 100% per year! When choosing an answering service partner, it’s critical to think about how long the call center keeps its agents. Churn is a sign that call center agents are not happy with their jobs, and if they’re not happy, that attitude will bleed into your business every time they answer a call. Therefore it is CRITICAL that your answering service manages its employees well, since your image and business is literally on the line.