5 Tips to Overcome Phone Communication Barriers

With fewer conversations taking place face-to-face, it can be difficult to overcome the barriers to communication. In articles, you’ll often see the following research outcome – only 7% of the way our messages are received have to do with the words we choose. The remaining mix depends on tonality (38%) and body language (55%). As we deal with others remotely, such as via phone, how can we ensure effective communication when we can’t be seen? Continue reading