Thinking of Sending Newsletters Through Your E-mail?

Even if you’re sending as few as 25 e-mails from Microsoft Outlook or your e-mail client, as “news” or a “newsletter” e-mail, you could easily get your IP address blocked, preventing future e-mails from getting delivered to your customers – even if you’re just sending a single e-mail. First, let’s understand three important definitions –

E-mail MarketingIP Address: An IP address is a series of numbers assigned to a device connected to the internet to obtain host/network identification and location. ISPs will use your IP address to determine where your e-mails are coming from. Here’s how to find your IP address.

ISP: An Internet Service Provider (ISP) is the company that provides your connectivity to the internet. Each ISP can, and usually does, have their own spam filtering systems. See a list of the top ISPs in the US.

Whitelisting: Each ISP’s spam filtering system works in part by asking those who send bulk e-mails (which can be as little as 25 e-mails sent in a short burst of time) to apply for approval to send such mass e-mails in a process known as “whitelisting”.

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Halloo Hints: Forwarding to Extensions

Q: I have selected “Rings before voicemail picks up”, but I really need to be able to set extensions to forward only (without ever going to Halloo voicemail). Is this possible?

A: Simply set the “Maximum incoming voicemail length” setting to “0” for the extension(s) that don’t want voice mail. Note that if you record a greeting for that extension, it will still play, which will allow you to record a brief message before the script hangs up. In addition, if you check the “For further assistance” option, the caller will be given the chance to jump to another extension, including back to the auto attendant.