Making Outbound Calls

You can use your Halloo service to place outbound calls. There are many reasons why you might do this:

• Consolidate your long distance expenses by having all of your work-at-home team members use Halloo to make outbound calls.
• Show your Halloo Caller-ID rather than your private home or mobile phone number when you call out.
• Use the Halloo address book and Call Control Panel to quickly dial the people you want to reach.
• Set up multi-party conference calls.

Making Calls Using My Halloo Web

The Call Control Panel at the top of the My Halloo page allows you to make outbound calls.

You enter a phone number or extension in the Call: control, and press the Call button to begin. The phone number starts with a Country Code such as “+1” for North America.

The system will first call you at your current forwarding location, and after you pick up, the dialed party will begin ringing. Click Hang Up to cancel or end the call.

To dial another extension in your system, select “Ext.” in the country code menu, and enter the extension number of the person you wish to reach.

To change the Caller-ID that you display for outbound calls, choose from the options in the Tel: menu. You can select between the DIDs assigned to your extension or main auto attendant. You can also select Anonymous to block your caller-id. Changing this affects outbound calls from your extension only, and takes effect immediately.

You may also click on telephone numbers throughout the My Halloo website, such as in your Contacts database, your Voicemail list, and on the All Extensions page to automatically place or return calls to these numbers.

Making Calls Using My Halloo Dialtone

Dial into the My Halloo Dialtone to place outbound calls from any touch tone telephone. Press “1”, followed by the area code and number of the party you wish to reach. Please consult the My Halloo Dialtone section of this guide if you are unsure how to access this feature.