Can I request a specific Vanity toll free number?

Yes! Current Halloo customers can request a specific toll free number for their Halloo service. If you have a very specific number in mind, we suggest you first dial the number to make sure it is not currently in use.

Instructions for Prospective Customers:

We recommend taking a Risk-Free Trial of our services to see if Halloo plans fit your business needs. Refer to the Support section entitled Billing and Fees for more information on our Risk-Free Trial. Due to FCC regulations, Halloo is unable to reserve vanity numbers for non-customers.

Instructions for Current Customers:

To submit your request, email Halloo Customer Care at support@halloo.com. Make sure you include the following information:

• Your Halloo CompanyID (or current Halloo toll-free number)
• Your requested numbers, in order of preference. We recommend submitting a request for at least THREE choices:
  1. [First Choice]
  2. [Second Choice]
  3. [Third Choice]
• Note: To ensure accuracy with your search, please use the actual digits for your choices (i.e. 1-800-555-5522 instead of 1-800-555-CALL).
• TIP: To increase your chances of finding an available number, insert a * in the place of any digit that can be ‘wild’.

Halloo will contact you as soon as our carriers respond to this request (usually within 3-5 business days). If one of your choices is available, our carriers will reserve that number and initiate the transfer of that number to the Halloo Global Network. This process may take up to 15 business days.

We will send you a confirmation of the vanity number acquisition once we test and activate the number. Your account will then be charged the one-time provisioning fee of $30. If we are unable to acquire at least one of your requested vanity numbers, we will notify you and your account will not be charged.

Please contact our Customer Care team at 1-888-238-3822 if you have any additional questions regarding this process.