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Frequently Asked
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Tutorials
NEW! Video tutorials show you how to manage your Halloo account.
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Quick Ref. Guide
New Users Start Here! General introduction to the Halloo system and features. Recommended reading for all Halloo users.
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Admin Guide
In depth coverage of Halloo features for account administrators. Includes information about creating and managing user extensions, auto attendants and fax extensions.
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Call Forwarding
Manage your call forwarding preferences, find-me/follow-me, and scheduled forwarding.
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Voicemail
Advanced voicemail features including SMS notification, email notification and how to record the mailbox greetings.
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Click-to-Call
How to add a CallMe button to your email and website pages. The CallMe Button wizard generates an HTML snippet for you to copy and use.
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Halloo Mobile
Access My Halloo from your smart phone or mobile web browser. Visual voicemail, call forwarding preferences and contacts all available through halloo.mobi.
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Auto Attendant
Setup and maintenance of the Auto Attendant function. Includes menu creation, audio recording and events programming.
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Conference Services
How to set up instant conference calls as well as scheduled meet-me conferences.
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FlexCall Center
How to setup and use the hosted call center features of Halloo. Hold queue management, call control console, and reporting and analytics explained.
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Fax Receive
Fax extension configuration and usage. Preview faxes online, and configure fax forwarding options.
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Audio Recordings
Record, upload and edit your audio recordings on your PC.
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IM Notification
Receive IM notifications popups when you receive incoming calls! Redirect callers to any of your preconfigured forwarding destinations on the fly.
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Phone Numbers
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Billing and Fees
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Contacting Support
