I have forgotten my log-in PIN. How do I set a new one?
To retrieve your PIN:
- Go to the Forgot Password page.
- Enter your AccountID and username, or the email address used to create your account.
- Your existing PIN will be e-mailed to you at the e-mail address registered for your
Once you regain control of your account, set a new PIN:
- Log into My Halloo.
- Select the User Settings tab on the left hand navigation bar.
- Select the General sub tab.
- Enter a new personal information number
- Click the [Save Changes] button.
Alternatively, you can always contact Halloo Technical Support by sending mail
to [email protected]. Don't forget to include
your AccountID or Halloo Toll-Free Number when emailing!