How do I loop over the main menu twice?

A good auto attendant routes your callers through to the right department or information quickly. Do's and Don'ts for good menu design and great caller experience.

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How do I loop over the main menu twice?

Postby admin+zvents on Mon Jun 02, 2008 10:21 pm

I wanted to have the ACD loop twice before giving up if the user doesn't type in a response. I tried adding another message and set the main greeting to go to "NoUserInput" on a timeout rather than hangup. Is there a way to do what I want?
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Re: How do I loop over the main menu twice?

Postby greg+halloo on Mon Jun 02, 2008 10:22 pm

Yes, just enter "Repeats = 2" in the property section of the main greeting.

/Greg
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