Hunt Group Central

[jennifer+halloo]

Welcome to Halloo Community Forums! Halloo Office, Call Center and Business VoIP customers all have access to the Hunt Group feature. How does your hunt group work for you?

[admin+TCOD]

I am concerned that my callers have to wait before they get connected. I would like to have them go directly to a hunt group. How can I do that?

[greg+halloo]

Sure, that's no problem. Add a TIMEOUT event your your default auto attendant menu with a 0 second delay. If you want to jump immediately to the hunt group with no introductory message, then set the message to blank.

To blank out the audio of your default menu, click "Properties" and then type "." (period) into the Message area. That will record a 0.0 second blank message.

Hope that helps!
/G

[admin+TCOD]

Thank you for the quick reply. Most helpful