Halloo Hints: Set Up Your New Solo or WebCall Account

Follow these simple steps in order to set up your new Halloo account. You must have your Account-ID, Username, and PIN handy in order to sign in to My.Halloo.Com. If you are unsure of this information, please visit My Halloo and click on “Sign-in help” to retrieve your PIN.

  1. Sign in to My Halloo as yourself.
  2. Set up your General preferences so that the Halloo system knows how to send you email and page you.
  3. Set up your Call Forwarding preferences so that the Halloo system knows how to reach you.
  4. Set up your Voicemail Greeting and preferences next, so that your callers can leave you messages.

Halloo Hints: Click to Call and WebCall are the same

Click2CallQ: I tried to open a WebCall account, but it didn’t work for me. That’s when I found out I could already use the click-to-call features and buttons on my existing plan. Are they the same?

A: Yes. Click to Call is the name of the feature which allows you to post links on your website and in e-mail to allow callers to call you toll free. WebCall is a Halloo service plan which gives you Click-to-Call and voicemail, but does NOT include a telephone number. So you can sign up for WebCall to make calls out, and to receive calls via the web, but in order to receive calls from people who dial you directly, you would upgrade to a Halloo Solo plan, which gives you a Toll Free number.

Click to Call is a standard feature of all Halloo plans: WebCall, Solo, Office, Business VoIP, and FlexCall Center.