Meet the Grand Prize Winner of the Halloo Contest!

Meet the Grand Prize Winner of our Halloo contest! We asked the question, “How do you use Halloo in your business?” Jim Czekner, Founder of Meta Section, LLC, submitted this entry:

“Meta Section is our second company using Halloo.  The first company was sold to a technology services vendor a few years ago.  Keeping everything virtual with companies like Halloo, Amazon Web Services, and other cloud services affords us great flexibility and portability. Continue reading

Two Virtual Phone Features that Save Lost Opportunities

What does your company do when a customer doesn’t want to leave a message? Losing potential touch points with customers can come with a high cost. By using features included in a cloud phone system, you can overcome some of the barriers keeping you from communicating with your customers.

According to recent studies, nearly 4 out of 5 people calling into a small business who get voice mail do not leave a message. And it’s likely that this trend will only increase in the era of text and instant messaging features built into smart-phones.

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Halloo Hints: Audio Recording

Q: I’m trying to get that record audio thing to work and call me but it is not working. Can you check it and let me know if I’m doing something wrong?

A: You need to set up your forwarding numbers first so that the system knows where to call you. Sign in to My.Halloo.Com, and click on “User Settings”.

Then click the “Forwarding” tab to set up your phone numbers. Enter at least one number here and click “Save Changes”.

Next click “Voicemail” and then “Record”. You will now see your new forwarding number(s) displayed in the “Location” menu.

How long are sales leads good for?

Study shows that if you get a customer voicemail, you better call them back – fast.

A study conducted by Insidesales.com and MIT Lead Response Management indicates that response time is critical for the success of closing a sale. While the differentiation between B2B and B2C is clear, the overall trend is still startling for both types of sales. The sales leads call-back time study shows a lot of interesting stats and graphs, but the upshot of them is that –

Virtual Response Time

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