Every growing business experiences the following scenario at some point:
A new advertisement or marketing campaign generates attention and more potential customers start calling, causing the business owner and staff to spend significantly more time on the phone taking orders or answering questions.
An increase in calls can often overwhelm small- and even mid-sized businesses as they try to qualify new leads, or answer general inquiries while still trying to maintain service quality elsewhere. Some hire additional staff, while others rely on the phone company to provide additional lines to manage the workload – but these options carry significantly greater cost than automating inbound calls. Continue reading →
Ever feel that more and more people are not listening to their voicemails? The hustle and bustle of life has gotten so hectic, a businessperson could save 30 minutes a day by erasing every voicemail left during the day! But, if you’re a small-business entrepreneur, erasing is not an option! You need to make sure you’re in contact with your clients and that means listening and responding to your messages. It’s absolutely crucial. Continue reading →
If you could be a god — I mean, a real deity with superpowers, specifically the ability to manage the entire heavens, the clouds, the sun, the moon, the stars, everything — how would you feel? Pretty fantastic, I would think. And that’s pretty plain, too, if you had that power in your very own entrepreneurship.
Don’t you just hate those small flash drives you end up losing somewhere? As a business, it’s always a hassle. They’re just too small, too puny, and too deceiving. So why do we need those pesky flash drives for anyway?
See? There’s still a reason for prestigious paper products in small business. I’m, of course, talking about ‘business cards.’ Those tiny herringbone-colored high-quality trademarked trendy business signatures suggesting that you’re all about professionalism.
Synchronization. That’s honestly become the middle name (and first and last name, really) of truly good business practice. Everything needs to be synchronized, working harmoniously in a business. Like a well-oiled machine. But can you imagine that working with social media?
Once again, Google’s on the news here in the small business arena. What do you expect? You’re looking at the multi-media cyberspace ultra-giant mega-monster of the internet. Google. And now guess what? They’ve gotten so big, so powerful, that they have their own entrepreneur word-of-mouth advertising service called….