Applied Air Systems provides customized compressed air solutions and conducts air system audits to ensure that plant facilities are energy efficient and cost effective.Owner Scott Harper says, “With Halloo, our organization can essentially operate as a cyber-office without anyone dedicated to a phone at a desk. Halloo offers us the ability to increase our customer service and sales coverage of incoming phone calls in ways that we can control. This decreases response times and allows us to maximize our resources.”
Before Halloo, if the customer wasn’t aware of Applied Air Systems employees’ direct lines, they would call the main number and might or might not get in touch with a real person. Now, says Scott, “Halloo gives us the ability to have one number from which to quickly and easily navigate to the correct person or to be forwarded on to an alternate contact automatically. Voice mails are sent to us via e-mail and this provides another layer of response because they are easily forwarded on to the proper person.”
You can find out more about the products and services available from Applied Air Systems by visiting their website at http://www.appliedairsystems.com/. Thank you, Applied Air Systems, for choosing Halloo!