Ever wonder what happens when you forward your calls? Here are answers to the more commonly asked questions.
Does the caller know that his call is being forwarded?
No, the caller to your Halloo number does not know that you have chosen to answer at a particular location. Because you may have your business calls routed to a home number, you should be prepared to answer in a manner appropriate to the nature and image of your business. Continue reading
The role of the auto attendant is to route calls (according to a set of rules that you define) to the correct Hunt Group, and ultimately a single User Extension, where a team member should answer the phone. Only if that person is not available will voicemail pick up. The auto attendant itself has no ability to take a message, it’s the voice mailbox function that is triggered when the auto attendant fails to connect to a specific user. Continue reading
Many businesses give a lot of thought to the visual components of their brand, but spend very little time considering their audio branding needs. Audio branding has numerous benefits that will only strengthen your visual efforts. Audio branding can help clarify your organization’s vision as well as encourage employees and customers make deeper connections with your brand. For example, imagine a MGM film without the lion’s roar or an Intel commercial without the short, electronic tune. Both of these audio components help make the brand memorable. Continue reading
“Welcome to Moe’s!”
This friendly greeting is shouted enthusiastically to every customer who walks in the door of Moe’s Southwest Grill.
While it may be a little over the top for some business, it’s famous for making customers feel really appreciated. It makes them want to come back. Continue reading
As a business, the communication and image presented by your organization, creates the first impression. Since the window of opportunity to convey a positive first impression is very short, it’s important to ensure your business image is one that will attract customers and distinguish your company from the competition. Continue reading
Applied Air Systems provides customized compressed air solutions and conducts air system audits to ensure that plant facilities are energy efficient and cost effective. Continue reading
Meet the Grand Prize Winner of our Halloo contest! We asked the question, “How do you use Halloo in your business?” Jim Czekner, Founder of Meta Section, LLC, submitted this entry:
“Meta Section is our second company using Halloo. The first company was sold to a technology services vendor a few years ago. Keeping everything virtual with companies like Halloo, Amazon Web Services, and other cloud services affords us great flexibility and portability. Continue reading
The Halloo Find-Me, Follow-Me feature connects you to incoming calls based on your call forwarding setup. Each user in your account will program one or more lines, corresponding to their home, office, and mobile numbers. Then, each user will set rules to tell the system where they are currently and when they plan to change locations, so that the forwarding system can follow appropriately. Continue reading