What is a DID Number?

Posted on September 24, 2015 by daniel

In the telecommunications industry, a DID number is a direct inward dial number. Callers who use a DID number do not go through an auto attendant or a receptionist who redirects calls, but directly to the right department or individual. They provide easy access to staff members who are not typically on the phone.

DID numbers are actually virtual numbers. They offer you the option to give certain individuals direct lines without needing several phone lines. This makes telephone service more cost effective for your business. DIDs offer significant advantages to your company. Continue reading →

Generating the Right Leads For Your Business and Nurturing Them

Posted on September 15, 2015 by Heather

Yes, it’s true that when it comes to marketing, casting the net wide is a proven strategy. However, doing so can also lead to large numbers of leads which can consume the valuable time of your sales staff. If you plan to use methods that will generate a big number of leads, have a strategy in place to deal with those leads effectively and quickly. Continue reading →

Make Your Auto Attendant User Friendly

Posted on March 30, 2015 by Guest

Automated phone systems can help businesses and customers save time. But too often they frustrate callers with long greetings and a confusing array of options, or they lack a fail-safe way to connect the caller with a human being. Continue reading →

Choosing a Phone System That Fits Your Business

Posted on September 7, 2014 by Heather

Equipping your business with the technology needed to be a success can be complicated. There are a multitude of factors to be considered in order to find the perfect fit for your business. Phone technology is no different. There are many products out there that give you an array of options to work with when it comes to telephony. When you are in the market for a sophisticated phone system for your business, be sure to consider all the factors. Continue reading →

5 Actionable Ways Collaborative Efforts Can Be Made Easier

Posted on August 22, 2014 by daniel

Team work is essential to the success of any business. If you are just starting out, your team may comprise of you and a few mentors or trusted friends. If your business is more developed, it may be a team of professionals you have handpicked. Whatever the makeup of your team, certain tools can make collaborative efforts infinitely easier. Continue reading →

Top 5 Tools Your Company Should Be Using to Communicate with Customers

Posted on July 8, 2014 by daniel

Communicating with your customers and sales leads is vital to the success of your small business. Luckily, technology has made it easy to reach those individuals in a variety of ways, so that no matter how they typically get their information, you can deliver it to them. While there are an array of different methods of communication out there, 5 of them are non-negotiable because of the results they deliver. Continue reading →

We Want You in the Spotlight!

Posted on May 9, 2014 by Heather

At Halloo, we love hearing our customers’ stories! If you’d like to share more about your business and how you incorporate Halloo’s phone system into your daily life, please email us at marketing[at]halloo[dot]com. Our marketing team will set up a time to chat more about all that you do. Your story could be featured in the customer spotlight sections of upcoming newsletters and blog posts! Continue reading →

First Call Resolution Tips for Happier Customers

Posted on December 16, 2013 by Jim Li

Are you providing customers with the information they need the first time they contact your company? Customers that have to call back to find answers get frustrated. Solving a customer’s issue on the first call can build higher levels of customer loyalty, reduce aggravation, and lead to time and money savings. Continue reading →

Business Size Matters More Than You Might Think

Posted on December 13, 2013 by Heather

There are numerous benefits to making your business appear larger than it is. The first impression your company exudes can set a lasting impression on those you meet. Many consumers won’t pay any attention to your products or services if they are unsure your company will last. Continue reading →

Boost Your Business Image

Posted on December 8, 2013 by daniel

As a business, the communication and image presented by your organization, creates the first impression. Since the window of opportunity to convey a positive first impression is very short, it’s important to ensure your business image is one that will attract customers and distinguish your company from the competition. Continue reading →

Category Archives: Virtual Phone Systems