Is a Vanity Number the Right Choice for Your Business?

toll-free-vanity-phone-numberIs your company ready to try a new growth strategy? Consider choosing a toll-free vanity or mnemonic phone number for your organization. By doing this, you will choose a phone number that spells out a phrase or name. It’s powerful because it’s much easier for customers to remember a vanity number than a random string of numbers. Continue reading

Your Local Phone Number Talks

Local phone numbers speak before you do.

Did you know that your local phone number talks about you? Without even connecting with a customer, it tells them where you are located. At least, it used to before modern day telephony came along. However, the old rules of phone numbers can and should be important to you. Continue reading

Don’t Be Lax This Tax Season

Tax season is upon us and it is a great time for companies to not only do a spring cleaning, but to also create reports based on employee and customer statistics.

With My Halloo, you can easily run reports on all of these things as well as look at your set up and see if your extensions need to be reorganized.

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What Is a Hunt Group?

hunt group automatically directs an incoming call to find an available (i.e. “not busy”) teammate at their personal extensions via your virtual phone system. Each extension will be tried in order until a “open” extension is reached. Extensions will be skipped during call routing if the person is currently on the phone or has marked their extension as “blocked” from hunting. Continue reading

Choosing the Right Telecommunications Tools for Today’s Business

Telecommunications tools for today’s business have come a long way. While older technology still exists, there are distinct advantages in keeping up with the advancements in business technology. Users can do more in less time. Delivering exceptional customer service is distinctly easier. Staying in touch from anywhere is doable. The right telecommunications tool can make all the difference for your business, but are you looking for the right aspects in your telecommunications tools? Continue reading

How To Know When Your Business Needs an Extra Phone Line

As your small business grows, you will find yourself wondering about the timing of adding certain things to help your business expand even more. One of these is the addition of more phone lines. While not every company needs multiple lines, there are ways to help you figure out if your business is ready.

As you are considering adding an extra phone line for your business, ask yourself these questions. Continue reading