A hunt group automatically directs an incoming call to find an available (i.e. “not busy”) teammate at their personal extensions via your virtual phone system. Each extension will be tried in order until a “open” extension is reached. Extensions will be skipped during call routing if the person is currently on the phone or has marked their extension as “blocked” from hunting. Continue reading
Telecommunications tools for today’s business have come a long way. While older technology still exists, there are distinct advantages in keeping up with the advancements in business technology. Users can do more in less time. Delivering exceptional customer service is distinctly easier. Staying in touch from anywhere is doable. The right telecommunications tool can make all the difference for your business, but are you looking for the right aspects in your telecommunications tools? Continue reading
Your phone system can become a virtual team member for your organization. Halloo’s wide range of tools can help: Continue reading
As your small business grows, you will find yourself wondering about the timing of adding certain things to help your business expand even more. One of these is the addition of more phone lines. While not every company needs multiple lines, there are ways to help you figure out if your business is ready.
As you are considering adding an extra phone line for your business, ask yourself these questions. Continue reading
For many businesses, the final quarter of the year is the busiest. No matter when you have peak demand for your products or services, being prepared for it can make all the difference to your bottom line. Make sure you’re ready ahead of time with these tips for your small business. Continue reading
A professional business phone gives your company an edge over the competition in so many ways. It ensures that you portray the kind of image you want your business to have. A small business phone that is professional and high-quality ensures that every customer, no matter when they call, gets exceptional service.
Choosing the right small business phone system for your business can be critical to your success. Luckily, a free virtual phone system can be yours with Halloo. The Halloo Free Plan offers numerous features that can’t be found with other free small business tools. Advantages of choosing Halloo include: Continue reading
PBX or private branch exchange is a sophisticated phone system that allows switching of internal lines, and is commonly used in business. A limited number of external phone lines are shared amongst those users in the business. Local lines provide a private telephone network within the business. Using a PBX allows a business to save money by investing in a limited number of external lines instead of one for every user. Continue reading
Spam is a relatively new term that has come about since the dawn of the Internet age, or for about the past 20 years. It is essentially the sending of the same message to a number of Internet users who have not chosen to receive it. While there are many ways to reach your audience, sending unsolicited messages to them by email or by any method of communications is not an effective one. Continue reading
SMS is the acronym for short message service, but today it is most commonly known as text messaging. Essentially a telephone keypad or an on-screen keyboard is used in order to type a message. The user then hits send and the message is almost instantly received by the cellular phone it is destined for. A short message service center is the intermediary to the transmission of these messages. Continue reading