Moving Forward by Looking Back at 2014

There’s nothing like a new year to inspire a fresh start and set intentions for more productive work habits.

Evaluating our performance over the past year, individually and as a team, can reap great rewards when done in the right spirit and without excessive criticism. Mistakes can be painful, so we tend to learn more from them than our successes. Continue reading

Simplify Customer Relationship Management (CRM)

Many cloud-based customer relationship management (CRM) systems like Salesforce.com have become the standard sales and support tool for large enterprise and government organizations worldwide. The idea is pretty simple: manage your business interactions in a central database, share them with coworkers so that everyone stays on the same page, and leverage that knowledge for increased sales and more effective customer service. Continue reading