There are multiple trends in communication that are expected to grow throughout 2014.
1. More businesses will incorporate or deepen their integration with the cloud.
The flexibility that the cloud offers companies will drive new product and service offerings. Because of this integration with the cloud, the purpose and role of IT departments within organizations will shift. Continue reading
Imagine that you call a company about a recently purchased service subscription. When you can’t solve the activation problems on your own, you decide to call the 800 customer service phone number. The answering message greets you with a welcome and then states “Your call is important to us. Please hold.” After waiting on hold for more than 10 minutes, you are connected with a customer service agent. That agent doesn’t know how to solve your problem and transfers you to another department. Your on-hold time starts all over again. Once you repeat all of your information and problem history again to the new agent, you are suddenly disconnected from the call. Continue reading
Cloud services can help your business. With the cloud, small businesses, in particular, have access to many needed programs, servers, and storage systems. All of this can occur without the company investing large amounts of money into software and infrastructure. Continue reading
Is technology helping our productivity? Well, it all depends. According to studies, while having more technology may initially boost productivity, too much can be a hindrance. Technology alone will not make an organization more effective. Continue reading
The ever-growing population of mobile users and devices are changing the face of business. With the growth of mobile devices, such as cell phones and tablets, companies that don’t evolve with the times will be left behind. Continue reading
Need more customers to call you? Consider these five tips: Continue reading
Is your business going through a growth spurt? Adding new employees can be difficult, even for seasoned organizations. Beyond identifying the responsibilities of the new employee, there’s also the complexity of the hiring process. New hires can bring about infrastructure and logistical challenges for small and medium sized businesses. For example, will the employee need to be locally based, is there space in the current office to house additional workers, and what hours will the new employee work? Continue reading
It’s that time of year where we reflect on what has passed and set new personal and professional goals. While many of you may commit to the goals that you set, numerous others will let them go without being fulfilled. Make 2014 a different type of year! Let’s build on the connection between goal setting and happiness. Continue reading
Workplace collaboration has many benefits. With the addition of cloud-based services, such as Halloo’s business phone system, your company will realize even more rewards. What can a collaborative workplace do for you? Continue reading
There are numerous benefits to making your business appear larger than it is. The first impression your company exudes can set a lasting impression on those you meet. Many consumers won’t pay any attention to your products or services if they are unsure your company will last. Continue reading