You can easily lose time over the course of the day. Even the entrepreneur with the best plan can spin into a whirlwind of lost productivity. Spend a few minute reflecting on your day. Be honest with yourself regarding how much time you actually spent on certain tasks. Gaining awareness of your biggest energy draining or time wasting tasks can help you boost your time, energy, and overall productivity. Continue reading
Why do businesses record calls? For a variety of reasons, including:
- Reviewing how a team member handled the call;
- Learning common reasons why customers (or potential customers) are calling; and,
- Identifying potential opportunities for additional products or services.
Analytics are the most valuable information available to your business. Luckily, the data needed to discover the who, what, when, where, why, and how of your business is readily found. That data for is available from every sale you make, every call you receive, every website visit you get, and every social media effort you make. In the day-to-day running of your business, valuable data is being automatically collected and it is up to those running the business to pull meaningful patterns from that data. In fact, systematically collecting and analyzing data about your business is critical to its success. Continue reading
Most employees rank work flexibility as their top benefit yet company executives tend to underestimate its value for employee satisfaction and productivity.
Work flexibility can take many forms, ranging from formal teleworking arrangements to schedules with modified start and end times, and occasional time off programs. While some arrangements may be formal, others are temporary or customized for particular employees. Continue reading
The rapid evolution of technology – from mobile devices to business apps and digital marketing – has moved beyond internal process improvements to a source for innovation and new business opportunities.
But some small businesses owners can feel overwhelmed by the technological advances that seem to be moving at the speed of light. Continue reading
Regardless of whether your staff is full-time, part-time or a combination of both, your attention to their needs makes a huge difference when it comes to productivity. Your employees need growth opportunities, the right tools, recognition and realistic goals to strive towards in order to shine. Providing these 4 key ingredients will help increase the productivity of your staff and your business. Continue reading
Our culture, our bosses and our customers revere a strong work ethic, making it all the easier for us to lose a sense of work-life balance and veer toward burnout.
Chronic stress over an extended length of time will eventually harm job performance and our mental and physical well-being. Continue reading
There is an incredible opportunity that comes with the dawn of a new year. It marks a great time for change, which may be something your small business needs. Continue reading
There’s nothing like a new year to inspire a fresh start and set intentions for more productive work habits.
Evaluating our performance over the past year, individually and as a team, can reap great rewards when done in the right spirit and without excessive criticism. Mistakes can be painful, so we tend to learn more from them than our successes. Continue reading