Spam is an increasing problem both for emails and phone calls. Cheap long distance rates mean that unscrupulous marketers can set up banks of “robo callers” to dial literally every phone number combination. Why are they doing this? Most likely in an attempt to compile databases of working numbers and make note of whether a person answered or not. Continue reading
Are you a Halloo customer? We’d love to have your feedback! Please complete this very brief survey and let us know how you’re using Halloo’s virtual phone system. To add a little incentive, we’ll be giving away a Target Gift Card to one lucky respondent!
Find the survey here – http://www.surveymonkey.com/s/HallooCustomerFeedbackSurvey
One of our clients, Tim, the owner of a property management company, had this dilemma. “My receptionists are good, but they don’t know everything. I have some recorded messages prepared for the most common problems my customers have, for example, their rental may have an issue with the fireplace, satellite TV, hot tub, etc. I set up an after hours menu for guests to access this menu driven system (i.e. “if you have problems with your hot tub, press ” etc.). Continue reading
Bestreviews.net recently took the time to interview Halloo Communications CEO, Jim Li. In this article, Mr. Li answers questions regarding the origin of “Halloo”, the integration of customer relationship management (CRM) tools, and what the future of telephony holds. To read this interview in its entirety, please visit: http://virtual-phone-systems.bestreviews.net/interview-with-halloo-ceo-jim-li/#ixzz2dBSExHyl.
Have a question about how your Halloo account can best suit your needs? Or, not certain how to use of Halloo’s many features? Don’t worry, there are numerous ways to quickly access help. Continue reading
This guest post is by Ashley Verrill, courtesy of Software Advice.
A lot of factors play into the growth and success of any small business, but much of it comes down to how easy it is to do business with you. In today’s instant-gratification obsessed society, you should strive to remove every possible barrier – especially when it comes to contacting you.
Cloud computing is all the rage. But, what does it mean? According to Judith Hurwitz, Robin Bloor, Marcia Kaufman, and Fern Halper, authors of Cloud Computing for Dummies, cloud computing is the “next stage in the Internet’s evolution, providing the means through which everything – from computing power to computer infrastructure, applications, business processes to personal collaboration – can be delivered to you as a service wherever and whenever you need.” Continue reading
Direct Inward Dial, or DID, allows you to add extra toll free or local numbers to your account. These additional numbers can then be attached to specific user extensions. Callers who have this direct number can bypass the auto attendant, allowing them to directly reach the person assigned to that extension. Additional DID lines can be added to your Halloo account for $4.95 per month, and can be either local or toll-free numbers. Continue reading