Phonebots Crush Missed Calls: AI for Better Sales and Service

For most small business owners, setting up dedicated customer telephone support has always seemed like an expensive and lofty goal. Between hiring and training call center staff, purchasing telephony equipment, and managing the infrastructure – providing quality phone support often required significant investments that weren’t feasible. As a result, many small businesses have had to rely solely on impersonal voicemail boxes or make customers submit their issues through complex web forms.

Phonebots are rapidly helping companies gain a competitive edge by providing always-on, scalable, and high quality customer support
Continue reading

Sustainability in the Windy City: Eco-Friendly Small Businesses Making a Difference in Chicago

Case Chicago

Chicago is known for its impressive architecture, bustling food scene, and world-class museums. But did you know that the Windy City is also home to a number of eco-friendly small businesses? These businesses are making a positive impact on the environment by prioritizing sustainability in their practices and products. Here are just a few examples of the eco-friendly small businesses in Chicago that are making a difference:

Continue reading

Introducing Live Call and Chat Control in My Halloo

We’re thrilled to announce the addition of live call and chat controls to My Halloo. You will be able to receive and place calls directly through your browser using the build-in audio of your laptop or device.

My Halloo Live Interaction panel showing live call and chat instances.
Live call and chat control in My Halloo
Continue reading

Add Live Video to Your Website in Under 5 Minutes!

Halloo Video Chat WIdget

Looking for a more personal way to teach, sell, coach, advise, or connect with your customers? We’re thrilled to announce the new Halloo Video Chat Widget for your website.

Learn how to install this remarkable new tool in under 5 minutes on your site so that you can live chat, call or video with your customers with no special software or plugins required!

Continue reading

City of Bridges – Pittsburgh, Pennsylvania

Pittsburgh Area Codes

Pittsburgh is the second largest city in Pennsylvania behind Philadelphia, but some would say it is much prettier. It’s located at the confluence of the Ohio, Monogahela and Allegheny Rivers and has 446 bridges making it quite picturesque and known as the “City of Bridges” as well as the “Steel City” for its multitude of more than 300 businesses related to steel.

Continue reading