Communicating with your customers and sales leads is vital to the success of your small business. Luckily, technology has made it easy to reach those individuals in a variety of ways, so that no matter how they typically get their information, you can deliver it to them. While there are an array of different methods of communication out there, 5 of them are non-negotiable because of the results they deliver. Continue reading
Keeping abreast of the very latest in technology is important for businesses who want to stay at the forefront of their industries. That means knowing exactly what is new and cutting edge. When it comes to telephony, there is no better way to find out such details than by tracking the latest trends in telephony conference topics. Continue reading
The key to the success of any small business is productivity but at times, there are so many extraneous tasks that need to be done that you really feel like your productivity is nowhere near where you need it to be. However, by putting a few guidelines in place, you can see your productivity soar.
If your company doesn’t have a call transfer feature, you might seem less reputable to your callers. A business without a phone system can likely handle the opening portion of most incoming phone calls. However, when it’s time to connect the caller to the correct person inside the company, the customer is given another number to dial! The conversation often sounds like this, “Actually, Jimmy does the billing now. Can you call him at 800-555-xxxx?” Continue reading
At Halloo, we love hearing our customers’ stories! If you’d like to share more about your business and how you incorporate Halloo’s phone system into your daily life, please email us at marketing[at]halloo[dot]com. Our marketing team will set up a time to chat more about all that you do. Your story could be featured in the customer spotlight sections of upcoming newsletters and blog posts! Continue reading
Do your customers hang up before leaving a message or listening to the phone tree options? Your company’s phone greeting and auto attendant features might be driving them away! Continue reading
In a recent article in GigiOm, Martin Geddes discussed the future of voice. Mr. Geddes proposes that “We’re about to see a major shift in voice technology. Think wearables, encryption, Facebook-like streams and customized acoustic profiles.” This view of voice as innovation instead of an antiquated form of communication is often referred to as “hypervoice.” Continue reading
Exciting news! Handling your business while out of the office just got easier. The Halloo iOS7 app for iPhone is now available in the Apple App Store. To get started, visit the App Store and download Halloo. Once you’ve downloaded the app, enter your MyHalloo login information to access your account. The Halloo app allows you to: Continue reading