STEM has become a common buzz word as of late, particularly in relation to education and jobs. Science, technology, engineering, and mathematics represent the fields that make up the STEM acronym. According to the STEM Coalition, these four areas are critical to U.S. competitiveness and economic prosperity. With this in mind, it has quickly become one of the leading focus areas of policy makers, educators, and business owners alike. Continue reading
We’re excited to announce that our iOS7 app for your iPhone is coming soon! With this app, you’ll no longer be tied to your desktop computer. You’ll be able to access all of the great features of the My Halloo phone system from your mobile phone. Continue reading
Are you looking for sources of quality information to inspire your small business development? An education committee of the Division of the American Library Association entitled Business Reference and Service Section (BRASS) develops a list of the best small business websites. Sites are categorized as government or additional and briefly described. Continue reading
Have you considered your phone needs lately? Perhaps you continually approach your minute limit or need additional user extensions. Or, your business could be at the point where adding a local or toll free number could really help your marketing and search optimization efforts. If your have encountered any of these growing pains, perhaps it’s time to upgrade your phone services. Continue reading
Not yet convinced about the importance of catching phone calls from customers as they come in? You’ll definitely want to take a look at this Kissmetrics infographic, about the data behind an effective sales process. How quickly you respond to potential leads, particularly via phone, is vital to nurturing, negotiating, and closing sales. Continue reading
What would an additional 10% in sales mean to your business? Did you know that when greeted by voicemail, 55% of customers calling small businesses will not leave a message? The average small business misses about 14 calls per week. More than 10% of these calls would have resulted in a sale. Continue reading
Are your customers getting frustrated when they are greeted by your auto attendant? Are they hanging up the phone before leaving a message or listening to the options? If so, you might want to consider tweaking your auto attendant settings. Continue reading
Workplace collaboration has many benefits. With the addition of cloud-based services, such as Halloo’s business phone system, your company will realize even more rewards. What can a collaborative workplace do for you? Continue reading
Are you making your customer feel important? Many customer service toll free helplines begin with the message, “Your call is important to us. Please hold for the next available customer service agent.” This is often followed by a long wait filled with very loud on-hold music, commercials, and gratitude for your patience as you continue to hold. In reality, although the words indicate the importance of the customer, it’s not at all how the customer feels. Continue reading
A new advertisement or marketing campaign can generate significantly more attention for your business. This leads to an influx of calls from potential customers, causing you and your team to spend significantly more time on the phone taking orders or answering questions. Continue reading
