Don’t Hold Back Your Cloud Based Phone System

Your Halloo cloud based phone system is an exciting asset for your business. It gives you tools to help improve in so many different aspects. It goes beyond the typical phone system to filling gaps in your day to day business life that you didn’t even know were there. Get to know your system and what it can for your business, so you don’t hold back. Continue reading

How Your Business Can Speak Volumes

Getting the right message across is important if you want to grow your business. The team that handles your phone calls is integral to delivering that message. However, when every call is different, it can be a challenge to have a go-to response ready when the phone rings. Yet, by incorporating these relevant business guidelines, your business can speak volumes in the impression it gives. Continue reading

The Advantages of a Cloud Based Phone System For Your Business

Every business – yes every one – could use a cloud based phone system for its telephone needs. In fact, a cloud based phone system like Halloo can make a huge difference when it comes to delivering communications worthy of your small business.  The right system can bring a variety of advantages to your business so that you have an edge over the competition. Continue reading

Transforming a Good Customer Care Rep into a Sales Role

Finding a good customer care representative who is also a great salesperson is not always easy. However, for smaller companies it is often necessary to hire individuals who can successfully pull double duty. Finding the ideal customer care representative is typically not a problem, but finding one that is a natural salesperson is often a challenge. If your great employee does not immediately master selling, don’t give up. Try bringing these techniques into the role. Continue reading

Refining The Impression You Leave on Customers

Everything you say or do in the name of your business leaves an impression on your customers and potential customers. That’s why you need to pay close attention to the messaging that your audience will see or hear. Making a good impression will get you far when it comes to securing and keeping the customers you want and need. Pay close attention to the areas most commonly in contact with the public. Continue reading

Ensuring Customer Satisfaction

Top customer satisfaction is something every business wants to deliver. However, few are truly making the effort to ensure that their customers are indeed satisfied with them. If you are wondering just how your company is doing, take the time to measure and evaluate. Adjust your product, price or service accordingly, so that you indeed deliver the very best in customer service. To get started you need to consider three important aspects of your business. Continue reading

Prepping for Your Business’s Busy Season

While the busy season of a business can vary depending on your product or service, for a majority of businesses, the final quarter of the year is the busiest. No matter when you have your highest period of the year, being prepared for it can make all the difference in your bottom line. Put these tips to work prior to things picking up and you’ll be sure to perform better than ever. Continue reading