Has your company ever forgotten to change the main greeting on your business line so that weeks after a major holiday, callers still only hear a greeting with seasonal hours and special sales? Or, perhaps your business has grown, but the options on your phone tree still only reflect the original members of team, by name. It’s important to refresh your phone system on a regular basis – not only to avoid the embarrassing examples above, but also to stay on top of your caller’s needs. Continue reading
Your company’s phone system plays a huge role in your brand, making it an opportunity to connect with customers and to showcase your reliability.
But a faulty phone system can turn off customers and create a negative impression of your company. Continue reading
The holidays are here! For many businesses, this is the time of year that generates the majority of sales revenue. While you are planning for the things you’ll need to make this season a success – sufficient product, expanded employee hours, and the like – consider adding one more thing to your roster, a cloud-based telephone system. Continue reading
For many businesses, the final quarter of the year is the busiest. No matter when you have peak demand for your products or services, being prepared for it can make all the difference to your bottom line. Make sure you’re ready ahead of time with these tips for your small business. Continue reading
While tips on winning a first time customer gets a lot of press, turning one-time customers into repeat customers is equally as important and should not be neglected. Delivering good service once is not enough to ensure repeat business in today’s competitive, global marketplace. Instead you need to have a strategy in place to ensure repeat customers. Continue reading
Your Halloo cloud based phone system is an exciting asset for your business. It gives you tools to help improve in so many different aspects. It goes beyond the typical phone system to filling gaps in your day to day business life that you didn’t even know were there. Get to know your system and what it can for your business, so you don’t hold back. Continue reading
Good first impressions can put customers at ease and build confidence on your products and services. More often than not those first encounters take place on the telephone. Continue reading
Getting the right message across is important if you want to grow your business. The team that handles your phone calls is integral to delivering that message. However, when every call is different, it can be a challenge to have a go-to response ready when the phone rings. Yet, by incorporating these relevant business guidelines, your business can speak volumes in the impression it gives. Continue reading
“Welcome to Moe’s!”
This friendly greeting is shouted enthusiastically to every customer who walks in the door of Moe’s Southwest Grill.
While it may be a little over the top for some business, it’s famous for making customers feel really appreciated. It makes them want to come back. Continue reading
Every business – yes every one – could use a cloud based phone system for its telephone needs. In fact, a cloud based phone system like Halloo can make a huge difference when it comes to delivering communications worthy of your small business. The right system can bring a variety of advantages to your business so that you have an edge over the competition. Continue reading