Introducing Live Call and Chat Control in My Halloo

We’re thrilled to announce the addition of live call and chat controls to My Halloo. You will be able to receive and place calls directly through your browser using the build-in audio of your laptop or device.

My Halloo Live Interaction panel showing live call and chat instances.
Live call and chat control in My Halloo
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Add Live Video to Your Website in Under 5 Minutes!

Halloo Video Chat WIdget

Looking for a more personal way to teach, sell, coach, advise, or connect with your customers? We’re thrilled to announce the new Halloo Video Chat Widget for your website.

Learn how to install this remarkable new tool in under 5 minutes on your site so that you can live chat, call or video with your customers with no special software or plugins required!

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Don’t Be Lax This Tax Season

Tax season is upon us and it is a great time for companies to not only do a spring cleaning, but to also create reports based on employee and customer statistics.

With My Halloo, you can easily run reports on all of these things as well as look at your set up and see if your extensions need to be reorganized.

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Tips for Effective Contact Management

Contact management has the potential to make all the difference when it comes to delivering the very best customer care possible from the initial contact through regular follow-up with repeat customers. Delivering top notch customer care is a priority for most businesses and as such, investing in tools that can help you be more effective in contact management makes sense. Halloo is just such a system. Continue reading

Data Mining – For the Good for Your Business

Data mining is an incredibly valuable tool for the future of your business. More so than at any other point in history, the success of a business depends on relationship building. And the key to successful relationship building rests in connecting with your customers. How do you connect? Learn all you can about your customers both individually and as a group. Data mining from information you already have on hand can provide you the inside scoop on who your customers are. Continue reading