Category Archives: Contact Management

Add Live Video to your Website in under 5 minutes!

Posted on by

Halloo Video Chat WIdgetLooking for a more personal way to teach, sell, coach, advise, or connect with your customers? We’re thrilled to announce the new Halloo Video Chat Widget for your website.

Learn how to install this remarkable new tool in under 5 minutes on your site so that you can live chat, call or video with your customers with no special software or plugins required!

Build a true multi-media contact center

Let’s face it: the telephone was a great invention – over 150 years ago! But your customers want more. Sometimes it’s convenient to fire off a quick chat reply: “Yes, we have plenty of that item in stock.” Other times, connecting over video is best: “Can you show me the crack in your window?”

Installing the Halloo Video Chat Widget couldn’t be easier:

  • Login to My Halloo and set up your video chat widget under Administration / Chat
  • Ask your website administrator to insert the widget loading code into your website
  • Video chat coming soon to the Halloo Mobile App!

Best of all: Video Chat is FREE!*

We can’t wait to see what you do with Halloo Video Chat!

Some restrictions apply for Halloo Free accounts. Please contact us for details.

Tips for Effective Contact Management

Posted on by
Reply

Contact management has the potential to make all the difference when it comes to delivering the very best customer care possible from the initial contact through regular follow-up with repeat customers. Delivering top notch customer care is a priority for most businesses and as such, investing in tools that can help you be more effective in contact management makes sense. Halloo is just such a system. Continue reading →

How Your Phone System Can Improve Your Marketing

Posted on by
1

Sophisticated phone systems allow you to positively improve your marketing in so many ways. Today’s cloud based phone systems like Halloo bring together the capabilities of multiple different technologies.  So with one platform, you have a contact management system, answering service, a social phone system and more. Knowing how to use those different capabilities can majorly impact your marketing. Continue reading →

Discovering the Valuable Information Lurking In Your Calls

Posted on by
Reply

Any small business owner craves inside information on potential customers. Why do some leads easily become customers? What types of advertising are working best? What makes a lead pick up the phone and call? How often does a caller speak to someone at a company before making a purchase? However, you can’t bombard callers with the many questions you have. Yet, all of these questions and more can be answered when you choose an advanced virtual phone system like Halloo. Continue reading →

Mastering the Sales Funnel

Posted on by
Reply

Sales is often compared to a funnel. Businesses attract a large number of leads from the various marketing efforts they make. However, by the time they become actual customers, those numbers drop significantly. This is especially true for goods and services that represent a significant investment. During the funnel process, businesses attempt to guide leads towards the buying decision through education, relationship building and trust. Continue reading →

3 Ways to Use Customer Relationship Management to Boost Sales

Posted on by
Reply

Why use a contact management system in your small business? Because building a customer relationship management system (CRM) can help you:

  • Generate more business,
  • Increase productivity, and
  • Enhance relationships with your customers.

By using a CRM, your company can increase sales an estimated 29-41%. How does this happen? By preventing lost opportunities and enhancing customer relationships. Continue reading →