Choosing the right technology for your small business isn’t an easy task. There are lots of things to take into consideration such as what type of technology is a good fit for your organization (for example, desktop computers or tablets, local network or cloud-based services). Plus, you’ll want to know how well the technology will grow as your business needs change and how your choices will enhance your organization’s productivity. Continue reading
Investing time in your customer information can bring your business a lot of value. You can improve customer satisfaction, increase sales, boost engagement, and help fill your sales pipeline by building your customer relationship management tools. Continue reading
Wondering about the latest trends in mobile? The industry’s largest conference – Mobile World Congress 2014 – just wrapped up in the mobile world capital, Barcelona, Spain. This event draws more than 85,000 guests from 200 countries. A powerful line-up of industry leaders gave presentations, including: Continue reading
There are multiple trends in communication that are expected to grow throughout 2014.
1. More businesses will incorporate or deepen their integration with the cloud.
The flexibility that the cloud offers companies will drive new product and service offerings. Because of this integration with the cloud, the purpose and role of IT departments within organizations will shift. Continue reading
The recent snowstorms along the east coast have been particularly detrimental to “normal” life. Numerous businesses have been adversely affected. It’s times like these that having remote operations capability becomes all the more important, and cloud-based telephony is a great way to get there. Continue reading
Are you providing customers with the information they need the first time they contact your company? Customers that have to call back to find answers get frustrated. Solving a customer’s issue on the first call can build higher levels of customer loyalty, reduce aggravation, and lead to time and money savings. Continue reading
Ready to get started with Halloo? It’s really as easy as 1, 2, 3 to set up your new small business phone service!