Getting Started with Halloo is as Easy as 1-2-3

Ready to get started with Halloo? It’s really as easy as 1, 2, 3 to set up your new small business phone service!

  1. Sign up for a toll-free or local business number with Halloo. (You can also port your existing number over.)
  2. Visit my.halloo.com and sign in using the account details from your welcome email.
  3. Begin setting up your account preferences. Continue reading

The Importance of Audio Branding

Many businesses give a lot of thought to the visual components of their brand, but spend very little time considering their audio branding needs. Audio branding has numerous benefits that will only strengthen your visual efforts. Audio branding can help clarify your organization’s vision as well as encourage employees and customers make deeper connections with your brand. For example, imagine a MGM film without the lion’s roar or an Intel commercial without the short, electronic tune. Both of these audio components help make the brand memorable. Continue reading

Halloo Hint: Are Your Callers Human?

Spam is an increasing problem both for emails and phone calls. Cheap long distance rates mean that unscrupulous marketers can set up banks of “robo callers” to dial literally every phone number combination. Why are they doing this? Most likely in an attempt to compile databases of working numbers and make note of whether a person answered or not. Continue reading

Halloo Hint: Creating a Phone Menu that Acts as a Help Desk

One of our clients, Tim, the owner of a property management company, had this dilemma. “My receptionists are good, but they don’t know everything. I have some recorded messages prepared for the most common problems my customers have, for example, their rental may have an issue with the fireplace, satellite TV, hot tub, etc. I set up an after hours menu for guests to access this menu driven system (i.e. “if you have problems with your hot tub, press [1]” etc.). Continue reading

The Business Advantages of a Phone System

A phone system has capabilities that go beyond normal phone services. When placing a phone call to a business that does not have a phone system, you will reach either reach the person you intended, hear the busy tone, receive no answer, or be asked to leave a message. Even if you reach an actual person at the organization, you could be greeted differently depending on who answers the phone. Without a phone system, it can be difficult to transfer callers, so you may be asked to hang up and call back using a different number. Continue reading