When you start a company, even a small one, you tend to think of it as a single organism which will grow in time. However, it won’t take long before you realize your company is made up of multiple organisms.
This is normal and good for your company. If every branch acted the same way, then your company would probably fail. They need flexibility to achieve their designated areas and you need to trust they will do so professionally. Continue reading
Some people take mobile voicemail for granted, but it can be an extremely useful tool to salespeople and support teams. Consider the benefits… Continue reading
Whenever I call my doctor’s office, I groan because I know I am going to be put on hold almost immediately and since it is my doctor, I need to actually stay on the line. However, if I call a company to just ask about a product or get location/hours info and I get put on hold, I almost immediately hang up. Continue reading
Current conference call technology, like the kind you get with My Halloo, makes communication easy between workers, vendors and special guests. But do you remember what is used to be like?
The First Conference Call
Panama-Pacific International Exposition
“These days, making a call across the U.S. is so easy that people often don’t even know they’re talking coast to coast. But 100 years ago Sunday, it took a hackathon, a new technology and an international exposition to make it happen.” * Continue reading
“Ghostbusters, whattaya want?!”
Anybody who has seen Ghostbusters remembers this line by Janine (Annie Potts,) the receptionist to the aforementioned spook seekers. It’s a funny line not only for the sarcastic delivery, but also because a receptionist would never answer a phone this way. At least, not if she wanted to keep her job. Continue reading
One of my favorite movies is Auntie Mame starring Jane Russell (1958.) There are so many wonderful, funny scenes in the movie, but some scenes always stand out in your memory and one of those for me is when she went to work as a switchboard operator. Continue reading
Voicemail is an important part of your business and your sales staff should think of it as one of their top priorities. However, some people treat voicemail as the last thing they check when going to work each day which can mean that their voice customers might not even get a call back.
You need to sit down with your sales team and tell them to check voicemail first each day as the lead is already at least a day old. In addition, make sure they don’t make these common mistakes. Continue reading
Many of our customers join My Halloo to get a local number for their business.
What is the Benefit of a Local Number?
Aside from the obvious benefit of allowing locals to call you without having to use long distance, there are other benefits you should know about. Continue reading
Tax season is upon us and it is a great time for companies to not only do a spring cleaning, but to also create reports based on employee and customer statistics.
With My Halloo, you can easily run reports on all of these things as well as look at your set up and see if your extensions need to be reorganized.
Some of you may remember that in the 1950s, there was a television show called Dragnet. It was immensely popular to the point that it influenced life in the era.
A famous catchphrase came from the show: “Just the facts, ma’am.” People still use it today and probably don’t even know its source.