Tips for Getting Started with Halloo

Ready to get started with Halloo? It’s really simple to set up your new virtual business phone service!

  1. Sign up for a toll-free or local business number with Halloo. (You can also port your existing number over.)
  2. Visit and sign in using the account details from your welcome email.
  3. Begin setting up your account preferences.

Once you’re signed in, you will see the My Halloo summary page for your extension. This page gives you an overview of new and saved messages waiting for you. Links to pages related to your extension such as voicemail, contacts, call log, and user settings are also on this page.

The User Settings tab is where you will configure your own extension, including your email and SMS text alert options, forwarding telephone numbers, voicemail greeting, and scheduling options.

At the top of this and every page is the Call Control Panel, which allows you to update your Find Me, Follow Me setting, and make outgoing phone calls through Halloo. If you are part of a hunt group, you can also choose to accept or block calls from the group using this panel.

Halloo virtual phone system user

Team member takes a customer call via Halloo’s cloud based phone system.

Administrators can control user settings for any extension in the account. Non‑administrators have more restricted access, to prevent accidental or unauthorized changes to the account.

Every extension needs a unique name and an extension number associated with it. Users, groups, auto attendants, fax inboxes, ACD queues, and/or meet me conferences can all be assigned unique extensions allowing you to get most from your phone system’s features.

These tips should get you started with Halloo! If you have any questions, don’t hesitate to contact us.

Don’t forget to download the Halloo virtual phone system app to your iPhone!

Getting the Best Return on Your Cloud-Based Contact Management System

Cloud-based contact management systems are the way of the future. This type of software puts information at your fingertips from anywhere and streamlines lead nurturing and customer care. Yet, software investing is not something that is done lightly. Savvy managers understand that the right software can create efficiency, save money and increase profitability. The wrong software can do just the opposite. We want to make sure that you are getting all the best return possible on your Halloo cloud-based phone system and contact management system, so your business can improve. Continue reading

The Advantages of a Cloud Based Phone System For Your Business

Every business – yes every one – could use a cloud based phone system for its telephone needs. In fact, a cloud based phone system like Halloo can make a huge difference when it comes to delivering communications worthy of your small business.  The right system can bring a variety of advantages to your business so that you have an edge over the competition. Continue reading

Voice Branding in your Marketing Mix

Having consistent branding can give your company a competitive edge. The easier it is to distinguish your company, products, and services from those of your competitors, the better off your organization will be. Many organizations consider the visual aspects of their brand, but neglect the audio and voice components. However, auditory messaging deserves equal consideration in your overall branding strategy. Continue reading

Halloo Hint: Providing Unique Customer Experiences

Have you ever considered investing in different incoming phone numbers to cue what happens next for the customer? For example, if you run a car rental company, you could offer one number for regular use customers and one number for your premium or repeat customers. Team members responsible for answering these inbound calls would have different prompts and scripts depending on the number dialed.  Continue reading

Learn From Customer Calls For Maximum Marketing and Sales Results

There is something to be learned from practically every interaction with potential clients. Even the calls that don’t translate to a sale provide valuable information that can be used in growing your business. In fact, by using certain features of your cloud-based phone system, you can easily collect the valuable information you need to improve your marketing and sales efforts. Continue reading