You can now tag others in the Halloo phone system. Just as in Facebook or Slack, this feature allows you to alert teammates of interactions that need their attention. Continue reading
We’re excited to share that the audio player with record is now available in the new My Halloo. Wherever this player appears, you can play the current recording or message. Continue reading
The last few months we’ve been working on projects that make everything about the Halloo user experience better. We’re excited to share changes designed to provide you with a better service! Continue reading
Is your business growing? It may be time to add phone lines to expand your business even more. Consider these questions to see if your company is ready to add an extra phone line. Continue reading
Is your company ready to try a new growth strategy? Consider choosing a toll-free vanity or mnemonic phone number for your organization. By doing this, you will choose a phone number that spells out a phrase or name. It’s powerful because it’s much easier for customers to remember a vanity number than a random string of numbers. Continue reading
In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers or use a random number dialer, and call them at will, with no prior authorization to make that contact. Essentially, it is the same as the unsolicited emails that we term spam, only worse, because they usually call at the worst possible time. Continue reading
Considering making the 404 area code home? Atlanta and the surrounding suburbs, like Alpharetta or Sandy Springs (770 area code), have a lot to offer. The Atlanta area continues to be one of the top ranked growing cities in the United States for employment opportunities and developing small businesses. Continue reading
More often than ever, business meetings and job interviews are taking place on the telephone because it’s easier, faster and cheaper than meeting face-to-face.
Delivering proactive customer service is the key to rising above the industry standard and setting your company up for success. Today, those companies who commit time and energy into providing proactive, instead of reactive, customer service are reaping the benefits of their efforts. One shift in how you approach customer service effectively gives your business a major advantageous over the competition.