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John, a computer whiz, has clients in multiple cities across the United States. He understands that growing a business often requires establishing a local presence.
John really wants to capitalize on the start-up friendly atmosphere in Atlanta. So, he visited Halloo’s website and searched available local phone numbers with the 404 area code. Within minutes, he was able to start designing his geo-targeted advertising, using his new local number. Continue reading
Telecommunications tools for today’s business have come a long way. While older technology still exists, there are distinct advantages in keeping up with the advancements in business technology. Users can do more in less time. Delivering exceptional customer service is distinctly easier. Staying in touch from anywhere is doable. The right telecommunications tool can make all the difference for your business, but are you looking for the right aspects in your telecommunications tools? Continue reading
Why do businesses record calls? For a variety of reasons, including:
- Reviewing how a team member handled the call;
- Learning common reasons why customers (or potential customers) are calling; and,
- Identifying potential opportunities for additional products or services.
Analytics are the most valuable information available to your business. Luckily, the data needed to discover the who, what, when, where, why, and how of your business is readily found. That data for is available from every sale you make, every call you receive, every website visit you get, and every social media effort you make. In the day-to-day running of your business, valuable data is being automatically collected and it is up to those running the business to pull meaningful patterns from that data. In fact, systematically collecting and analyzing data about your business is critical to its success. Continue reading
Have you been watching the emerging trends in the world of entrepreneurship? The demographics making up the American workforce are changing dramatically. Millennials, particularly those in their early- to mid-20s, are now the largest age cohort, surpassing Baby Boomers for the first time. Continue reading
Starting a new small business takes a lot of work, time and commitment. In fact, just to get to the point of being able to open your doors, you have to write a business plan, choose a location, decide on the legal structure of your business, register your business with the state, obtain a tax identification number, register for all applicable state and local taxes, and get any necessary permits and licenses. Beyond these necessary logistics, you can fast track the success of your small business by ensuring that you prioritize certain things. Continue reading