More often than ever, business meetings and job interviews are taking place on the telephone because it’s easier, faster and cheaper than meeting face-to-face.
Delivering proactive customer service is the key to rising above the industry standard and setting your company up for success. Today, those companies who commit time and energy into providing proactive, instead of reactive, customer service are reaping the benefits of their efforts. One shift in how you approach customer service effectively gives your business a major advantageous over the competition.
First impressions are important, even more so via the phone. As a business owner, you will not be able to answer every call personally. When designing your voicemail, take a few moments to consider the first impression that your callers will receive. First impressions are made quickly – within the first seven seconds – and take a lot of effort to fix if you start off on the wrong foot. Continue reading… Continue reading
Now Available! Single Sign-on with Gmail
Having trouble remembering your my.halloo.com login and password? Now, if you have your Halloo account associated with a Gmail email, you can log into my.halloo.com using your Gmail credentials. This will allow you to easily access all of your Halloo phone system features. Continue reading
Contact management has the potential to make all the difference when it comes to delivering the very best customer care possible from the initial contact through regular follow-up with repeat customers. Delivering top notch customer care is a priority for most businesses and as such, investing in tools that can help you be more effective in contact management makes sense. Halloo is just such a system. Continue reading
Did you know that if your company has an 800 phone line, you could have a competitive advantage? With a toll free phone line for your business, you will consistently capture the phone number of your inbound callers. It’s much more difficult for callers to hide where the call is originating when they call your toll free number. This is largely due to the accounting system associated with toll free phone lines. Since the company, or receiver of the call, is paying for the incoming call, the point of origin has to be known in order to bill appropriately. Continue reading
Jacksonville is a growing city in northeast Florida. Frequently ranked by business and cultural magazines as one of the top cities in Florida to live, work, play, and eat!
Jacksonville is part of the 904 area code. Continue reading