The Evolution of 800 Numbers

The telephone has been an incredibly important tool for businesses, since its inception. With each new development in telephone technology, new applications for business use arise. One of the most important options offered by telephone service providers is the 800 number or toll-free number. It allows customers to make a call to your business at no charge to them. Offering a toll-free number increases the likelihood that a potential customer will pick up the phone to at least ask questions, so the door is then open for your sales staff to close the sale. Continue reading

Prepping Your Business for the Holidays

The holidays are here! For many businesses, this is the time of year that generates the majority of sales revenue. While you are planning for the things you’ll need to make this season a success – sufficient product, expanded employee hours, and the like – consider adding one more thing to your roster, a cloud-based telephone system. Continue reading

What Is SMS?

SMS is the acronym for short message service, but today it is most commonly known as text messaging. Essentially a telephone keypad or an on-screen keyboard is used in order to type a message. The user then hits send and the message is almost instantly received by the cellular phone it is destined for. A short message service center is the intermediary to the transmission of these messages. Continue reading

What is a DID Number?

In the telecommunications industry, a DID number is a direct inward dial number. Callers who use a DID number do not go through an auto attendant or a receptionist who redirects calls, but directly to the right department or individual. They provide easy access to staff members who are not typically on the phone.

DID numbers are actually virtual numbers. They offer you the option to give certain individuals direct lines without needing several phone lines. This makes telephone service more cost effective for your business. DIDs offer significant advantages to your company. Continue reading

Why Employees Love Cloud Based Phone Systems

Your employees will love the addition of a cloud based phone system like Halloo. The many different tools this one investment brings are amazing. With an auto attendant, contact management system, voicemail, the ability to add local and toll-free numbers and more, it gives your team every advantage a more expensive call management service could. Continue reading

The Importance of Audio Branding

Many businesses give a lot of thought to the visual components of their brand, but spend very little time considering their audio branding needs. Audio branding has numerous benefits that will only strengthen your visual efforts. Audio branding can help clarify your organization’s vision as well as encourage employees and customers make deeper connections with your brand. For example, imagine a MGM film without the lion’s roar or an Intel commercial without the short, electronic tune. Both of these audio components help make the brand memorable. Continue reading

Lead Generation Tips That Deliver Results

Focusing efforts on how to effectively generate leads for your firm is one of the most significant things you can do to grow your business.  However, it takes time, effort and skill. Lead generating is not one simple task. It is the use of multiple strategies in order to attract potential customers for your goods and services. Every marketing effort you make to reach those who are not current clients is a part of your lead generation strategy. Make sure those efforts are effective and will bring you the results you want. Continue reading