Did you know that if your company has an 800 phone line, you could have a competitive advantage? With a toll free phone line for your business, you will consistently capture the phone number of your inbound callers. It’s much … Continue reading
Not only does the Halloo activity feed bring you all of your recent conversations together in one place so that you can be more productive in your daily communications, it also help keep your team up-to-date and efficient.
The Halloo activity feed brings all of your recent conversations together in one place so that you can be more productive in your daily communications. Take notes on conversations, monitor activity for related calls, and comment on actions or follow-ups … Continue reading
What is Spam? In telecommunications, spam can come from more than just an email service. It can also be phone calls received from robocallers. Often companies that use such systems have purchased a list of phone numbers of potential customers … Continue reading
This is great advice for new Halloo users. Q: What is a phone loop? A: Phone loops are an easily fixed, but common problem with users new to virtual systems. This happens when you have your phone forwarding to one … Continue reading
Callers can have different experiences with your company depending on which number, or extension, they dial. The call routing (via the auto attendant) can vary depending on rules you set and the choices selected by the caller.
As the administrator on a Halloo account, you can establish hunt groups and customize the settings to best fit your organization’s needs. First, log into your Halloo account. After creating your hunt groups, it is time to select the hunt … Continue reading
Log into your Halloo account to access these call forwarding features.
Scheduling serves two primary functions in Halloo’s virtual phone system: 1. Availability for Calls You can use the scheduling features built into the User Settings when you sign into your Halloo account via my.halloo.com. Once you are logged into your … Continue reading
The role of the auto attendant is to route calls (according to a set of rules that you define) to the correct Hunt Group, and ultimately a single User Extension, where a team member should answer the phone. Only if … Continue reading