Good first impressions can put customers at ease and build confidence on your products and services. More often than not those first encounters take place on the telephone. Continue reading
Have you considered your phone needs lately? Perhaps you continually approach your minute limit or need additional user extensions. Or, your business might be at the point where adding a local or toll free number would really help your marketing and search optimization efforts. If you have encountered any of these growing pains, perhaps it’s time to upgrade your phone services. Continue reading
Regardless of whether your staff is full-time, part-time or a combination of both, your attention to their needs makes a huge difference when it comes to productivity. Your employees need growth opportunities, the right tools, recognition and realistic goals to strive towards in order to shine. Providing these 4 key ingredients will help increase the productivity of your staff and your business. Continue reading
Starting a new business takes courage, capital, passion, and persistence, even in Austin, Texas, a city known for its culture and lifestyle appeal.
But having the right business and economic environment – issues like good small business job growth, median income and unemployment rates – matters, too. Continue reading
Every small business has its measures of success. Return customers, sales numbers and profit margins are a few of these. But one of the most telling rates of success in a business is closing rates. The number of customers who buy what you offer compared to the number of potential customers you attempt to sell to is an important number and one that sets many businesses and salespeople apart. Good closing rates are the hallmark of a great salesperson and can make all the difference for a company. Continue reading
Equipping staff with the right tools to perform their best improves morale and reduces turnover.
Properly equipped employees are happier and more likely to stay on board, making your company more competitive and increasing your bottom line. Continue reading