While the busy season of a business can vary depending on your product or service, for a majority of businesses, the final quarter of the year is the busiest. No matter when you have your highest period of the year, being prepared for it can make all the difference in your bottom line. Put these tips to work prior to things picking up and you’ll be sure to perform better than ever. Continue reading
Monthly Archives: August 2014
5 Actionable Ways Collaborative Efforts Can Be Made Easier
Team work is essential to the success of any business. If you are just starting out, your team may comprise of you and a few mentors or trusted friends. If your business is more developed, it may be a team of professionals you have handpicked. Whatever the makeup of your team, certain tools can make collaborative efforts infinitely easier. Continue reading
Mobile Customers Want to Call Your Business
Remember our post on having your phone number easily found? Well, it’s still important. Here’s why. Last year, Google engaged Ipsos to conduct a study on click to call within organic and mobile search results. They found some pretty interesting information that can help your small business. Continue reading
The Latest Trends in Customer Service
Impeccable customer service is a must-have for your business. After all, if the customer is not happy, he will likely find a different provider for what you sell. If he feels that he is treated indifferently, he may not switch right away, but you will never build brand loyalty or earn referrals. To build your business, top-notch customer service is vital. Continue reading
Setting Up A Small Business Without A Real Location
What? You may be scratching your head about the idea of setting up a small business without a real location but the reality is that many small businesses do not have an actual office these days. Technology has made it so that you can easily run a business without having to invest in a commercial space and all the extras involved in maintaining a locale. For some businesses, running a small local company takes little more than a cell phone and a truck. However, even if you are going for a more professional business, you can still create one without the bricks and mortar location and your customers will never know the difference. Continue reading
How Cloud Based Telephony Can Ensure You Have the Best Performing Staff Possible
Cloud based telephony is an exciting development for small businesses. It helps cut costs, encourages growth, is expandable, improves sales, makes customer service easier, and more. It even gives you major advantages when it comes to the performance of your staff. Continue reading